[ubuntu-uk] Error report not working

[Colin Law]

On 9 May 2012 08:09, scoundrel50a <scoundrel50a at gmail.com> wrote:
> On 05/05/12 16:46, Alan Pope wrote:
>>
>> On 05/05/12 01:46, scoundrel50a wrote:
>>>
>>> >  Ok, did that, and as soon as the laptop started a crash report box
>>> >  appeared, blueman applet, so I went through the process again, and
>>> >  nothing happened, how do you know if the crash report gets to you,
>>> >  how do you know if its duplicate.....all the reports I have sent I
>>> >  have had no messages back to say its been dealt with.........
>>
>> So it sounds like it's not reporting the bug properly. What should
>> happen is it should open a tab in your browser and take you to
>> launchpad.net. You have internet connectivity when this happens?
>
> Hi Alan, I am really sorry its taken so long to get back to you, not been
> very well, its definitely connected to the internet, once the crash report
> circle finishes going round and shows exactly what creashed, you click on
> submit, the box disappears and nothing happens, I just did a ubuntu-bug
> blueman in then terminal, the little box appeared and it actually opening up
> the launchpad site, which the crash report is supposed to do........
>
>>
>>> >  oh, ok, now I have learnt something, what is the difference between
>>> >  a crash report and a bug? Genuine question.....
>>
>> Crash reports are automatically generated when something crashes.
>> Bug reports are created when you submit a crash report or when you
>> manually report a problem.
>>
>> Cheers,
>> - -- Alan Pope
>> Engineering Manager
>
> I am not sure why it wont open the crash report direct from the
> box.......its really frustrating, it worked before the reinstall.....

I am routinely seeing this as well, I am getting regular (maybe once a
day) crash notification and asked whether to submit a report.  I say
yes and it seems to be doing it but then just disappears.  In
/var/crash I see that I am getting colord crashed with SIGABRT in
raise() for which there are already several reports with hundreds
affected.

Sometimes when reporting a bug one got a notification that it had
already been reported, I wonder whether it is just that this message
is getting lost.

Colin