[ubuntu-uk] Error report not working

scoundrel50a scoundrel50a at gmail.com
Wed May 9 07:09:24 UTC 2012

On 05/05/12 16:46, Alan Pope wrote:
> On 05/05/12 01:46, scoundrel50a wrote:
>> >  Ok, did that, and as soon as the laptop started a crash report box
>> >  appeared, blueman applet, so I went through the process again, and
>> >  nothing happened, how do you know if the crash report gets to you,
>> >  how do you know if its duplicate.....all the reports I have sent I
>> >  have had no messages back to say its been dealt with.........
> So it sounds like it's not reporting the bug properly. What should
> happen is it should open a tab in your browser and take you to
> launchpad.net. You have internet connectivity when this happens?
Hi Alan, I am really sorry its taken so long to get back to you, not 
been very well, its definitely connected to the internet, once the crash 
report circle finishes going round and shows exactly what creashed, you 
click on submit, the box disappears and nothing happens, I just did a 
ubuntu-bug blueman in then terminal, the little box appeared and it 
actually opening up the launchpad site, which the crash report is 
supposed to do........
>> >  oh, ok, now I have learnt something, what is the difference between
>> >  a crash report and a bug? Genuine question.....
> Crash reports are automatically generated when something crashes.
> Bug reports are created when you submit a crash report or when you
> manually report a problem.
> Cheers,
> - -- 
> Alan Pope
> Engineering Manager
I am not sure why it wont open the crash report direct from the 
box.......its really frustrating, it worked before the reinstall.....

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