[ubuntu-uk] 12.04 has locked me out of my account

[Alan Pope]

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On 03/05/12 13:35, Barry Drake wrote:
> The time I've been spending on the Ubuntu answers team has shown me
> that all kinds of nasties are occurring after an upgrade.  In
> nearly every case, a clean install has been the best answer.

I find this response very frustrating. It's not only inaccurate but it
means we'll never get to the bottom of the problem, so can never find
out how to fix it.

If everyone just re-installed the OS whenever the wind changed
direction we'd end up with a significantly worse OS as a result. When
everyone keeps telling everyone else to reinstall, we end up with the
state that Windows is in. Everyone thinks that's the solution, and it
isn't, by some margin.

My advice is if you don't know how to fix something, find someone who
does, don't just bulldoze the house down and build another one when a
pipe leaks.

Cheers,
- -- 
Alan Pope
Engineering Manager

Canonical - Product Strategy
+44 (0) 7973 620 164
alan.pope at canonical.com
http://ubuntu.com/
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