[ubuntu-uk] ubuntu in india

[Stuart Ward]

Log of a chat with the Dell sales:::

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 15:33:25   	 Customer 	 Stuart 	
Initial Question/Comment: I thought I could get these without Windows
installed, I wnat a Linux laptop
 15:33:30   	 System 	 System 	
https://chatadengine.dell.com/chatadsengine/adengine/Default.aspx?queue=548d9bc6-d20d-474b-a2b2-0fac53ebae9c
 15:33:35   	 System 	 System 	
You are now being connected to an agent. Thank you for using Dell Chat
 15:33:35   	 System 	 System 	
Connected with mario_louis
 15:33:40   	 Agent 	 mario_louis 	
Welcome to Dell Chat Sales - Business; this is Mario, your Dell Sales
Advisor. My email address is mario_louis at dell.com
 15:33:50   	 Agent 	 mario_louis 	
Hello Stuart,
 15:34:04   	 Agent 	 mario_louis 	
Which laptop are you looking at?
 15:34:23   	 Customer 	 Stuart 	
Looking for Linux laptop, I thought you had some without the dreded
Windows installed
 15:35:01   	 Customer 	 Stuart 	
Or can I buy any and get a refund on windows
 15:35:30   	 Agent 	 mario_louis 	
What would you be using this system for?
 15:36:07   	 Customer 	 Stuart 	
http://search.euro.dell.com/results.aspx?s=gen&c=uk&l=en&cs=&k=ubuntu&cat=all&x=0&y=0
Thise show up an a ubuntu search but there is on oprtion the deselect
windows
 15:37:04   	 Agent 	 mario_louis 	
You can get the Precision M4600 or the M 6600 with Linux
 15:37:19   	 Customer 	 Stuart 	
... ues general email web browsing, etc home use.
 15:37:36   	 Customer 	 Stuart 	
Are those the only ones
 15:38:51   	 Agent 	 mario_louis 	
Give me 2 mins I will transfer the chat to the expert and he can
advice you better.
 15:39:07   	 System 	 System 	
You are being transferred to another Agent. Please stand by...
 15:39:07   	 System 	 System 	
mario_louis has left this session!
 15:39:11   	 System 	 System 	
You are now being connected to an agent. Thank you for using Dell Chat
 15:39:11   	 System 	 System 	
Connected with Naresh_Takemalla
 15:39:26   	 Agent 	 Naresh_Takemalla 	
Hi Stuart,
 15:39:55   	 Customer 	 Stuart 	
Hi
 15:40:42   	 Agent 	 Naresh_Takemalla 	
Yes, apart from Dell Precision M4600 and M6600 Latitude E series
laptops can also be purchased with No OS.
 15:41:01   	 Customer 	 Stuart 	
Looking for a Linux laptop... All these are list when I search for ubuntu
http://search.euro.dell.com/results.aspx?s=gen&c=uk&l=en&cs=&k=ubuntu&cat=all&x=0&y=0
 15:41:23   	 Customer 	 Stuart 	
But I cant select the operating system to be other than windows
 15:42:03   	 Customer 	 Stuart 	
Will you offer a refund for the windows
 15:42:48   	 Agent 	 Naresh_Takemalla 	
Currently Linux is not configurable on any of the Vostro laptops.
 15:43:01   	 Customer 	 Stuart 	
Your college only offered the M4600 at £1,000 and an even more
expensive model. pretty poor
 15:43:19   	 Agent 	 Naresh_Takemalla 	
ON latitude and Precisions if we remove OS, there will be marginal
difference in price.
 15:43:20   	 Customer 	 Stuart 	
ok Will you offer a refund for no OS
 15:44:02   	 Customer 	 Stuart 	
marginal ie less that you have paid Microsoft for it.
 15:44:27   	 Customer 	 Stuart 	
and where is the option on the order screen to select No OS
 15:45:14   	 Agent 	 Naresh_Takemalla 	
The option to remove OS is not available it needs to be configured
offline through chat.
 15:46:04   	 Agent 	 Naresh_Takemalla 	
Since you're planning to use the laptop for general office usage like
emailing, web browsing, home use etc,
 15:46:24   	 Agent 	 Naresh_Takemalla 	
I can get you a quote done for a latitude laptop with out OS.
 15:46:42   	 Agent 	 Naresh_Takemalla 	
Would you prefer 15.6 inch or 14.1 inch screen size laptop?
 15:46:42   	 Customer 	 Stuart 	
I was directed to dell because they are supposed to support Ubuntu
now.... that doesn't sound like support.
Send

Stuart

-- Stuart Ward M +44 7782325143