[ubuntu-uk] Marketing [Was Re: efi boot, Windows 8 and Linux]

[paul sutton]

On 23/09/11 19:40, Avi Greenbury wrote:
> Paul Sutton wrote:
>> i can show kids my netbook adn tell them about alternatives but
>> unless there is a proper support structure out there its going to be
>> hard to get them to try it,  as they need help when they need it
>> even with windows floss software.
> Linux has better end-user support than does Windows; you can buy
> support directly from the organisation that produces it and there's
> proper, structured (sort-of) community support, too - Ubuntu might well
> be aiming for one support channel for every possible medium, but at
> least it's *one* and it's official. 
>
> The notion of Windows being better supported tends to be based on the
> fact that everybody knows someone who uses Windows and knows how to fix
> it, which isn't really a proper support structure, but is a very good
> reason to buy Windows.
>

We just need to get this message across to people in the best way
possible.  I guess a lot of people know I use Linux but they also know a
lot of people who use windows, problem is I can't solve all issues and
there are people on the lug better placed t help fix problems,  and its
getting people in touch with someone who can and is willing to help,
that is a big sticking point.

 I hear about people having issues with windows, but they are so tied in
to one or two applications or one way of doing stuff, are unwilling to
learn new stuff (usually time is against them) they stick with windows
till the next virus or other problem comes along and they need it fixed
again, and so the cycle carries on.

Paul