[ubuntu-uk] What aren't we doing? What should we be doing?

[scoundrel50a]

What about paid immediate support for those like myself that have no 
other forms of support available. Windows has a immediate paid support 
for problems, where they can connect to your computer and fix what ever 
your problem is. I am not sure what Windows charges now, as I havent had 
to look, but when I last looked a couple of years ago it was £45, 
whether they could fix it or not.

John