[ubuntu-uk] Slow d/loads

[Jon Spriggs]

Ted,

If your provider is saying you have a line fault (something I seem to
recall is pretty rare to get out of them without accusing them of
lying), then wait for the engineer to come out and fix it. A line
fault exists between the master socket and exchange in the case of a
BT based service, or between the cable modem and the core in the case
of a Virgin Media based service.

Of course, if you can borrow a router from a neighbour, and use that
to test it, you'll have a better idea whether "line fault" is the new
"Have you tried turning it off and on again?"
--
Jon "The Nice Guy" Spriggs



On 24 July 2011 09:42, Ted Wager <ted at trufflesdad.plus.com> wrote:
> My current d/load speed is 15kbps..I have contacted my provider and they
> say I have a line fault..Is there a device (apart from buying another
> router) that will allow me to test the connection or any way I can test
> the router ?
> --
> Regards
>  Ted Wager
>      Using Zorin 5 Linux
>
>
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