[ubuntu-uk] Ubuntu - Wrong Direction?

Barry Drake ubuntu-advertising at gmx.com
Fri Dec 2 15:12:10 UTC 2011

On 02/12/11 14:32, scoundrel50a wrote:
> But that paid support (the one that costs £80 odd) in Canonical, has a 
> 3 day waiting for non important answers, so you could be needing help, 
> ask a question, it could take up to three days to answer

Oh, and Microsoft offers better?  Please.  The only way people used to 
get support was from the trader from whom they bought the product.  
Computer stores made their money because they offered good support.  But 
they paid dearly for their knowledge-base because they had to buy 
training in.  You can do the same - or you can build it for yourself 
within the community along with the rest of us.  Personally, I've never 
found a support-base as good as when I joined the Ubuntu community (and 
the local Linux user group), and I've tried to offer whatever I can in 
return.  There's many a good trader who relies on the community and the 
many excellent wiki pages to build corporate knowledge, so why pick on 

Regards,        Barry.

Barry Drake is a member of the the Ubuntu Advertising team.

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