[ubuntu-uk] Ubuntu - Wrong Direction?
gareth.france at gmail.com
Fri Dec 2 15:18:36 UTC 2011
I don't want to pick on them and I have to say I'm considering the merits
of paying for one of their support subscriptions to aid my business. Would
having access to their knowledgebase and someone at the end of the phone be
a useful asset alongside the free community support? I suppose I'll only
find out by giving it a go.
On Fri, Dec 2, 2011 at 3:12 PM, Barry Drake <ubuntu-advertising at gmx.com>wrote:
> On 02/12/11 14:32, scoundrel50a wrote:
>> But that paid support (the one that costs £80 odd) in Canonical, has a 3
>> day waiting for non important answers, so you could be needing help, ask a
>> question, it could take up to three days to answer
> Oh, and Microsoft offers better? Please. The only way people used to get
> support was from the trader from whom they bought the product. Computer
> stores made their money because they offered good support. But they paid
> dearly for their knowledge-base because they had to buy training in. You
> can do the same - or you can build it for yourself within the community
> along with the rest of us. Personally, I've never found a support-base as
> good as when I joined the Ubuntu community (and the local Linux user
> group), and I've tried to offer whatever I can in return. There's many a
> good trader who relies on the community and the many excellent wiki pages
> to build corporate knowledge, so why pick on Canonical?
> Regards, Barry.
> Barry Drake is a member of the the Ubuntu Advertising team.
> ubuntu-uk at lists.ubuntu.com
> https://wiki.ubuntu.com/**UKTeam/ <https://wiki.ubuntu.com/UKTeam/>
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