[ubuntu-uk] Broadband and hosting reccomendations

[Sean Miller]

On Thu, Jun 4, 2009 at 10:49 AM, Stephen O'Neill
<squid at thefloatingfrog.co.uk> wrote:
> I'm a happy Nildram customer and have been for about 6 years now.
> They're now owned by Talk Talk though (was Pipex, then Tiscali).
> Thankfully I've never noticed a reduction in the quality of service
> (either hardware or human) throughout those changes.

For the record I never had any great issue with the Pipex service,
apart from the speed which they said wasn't their fault.

It has been the issues getting away from them that would put me off
ever touching these people again.  To force somebody to actually call
a premium rate number and then put them on hold and then not actually
cancel is "criminal" imho.

And to ignore written letters.

Just be aware if you go with Pipex/Tiscali or any of their various
brands that you may spend a significant amount of money cancelling if
you ever wish to.

BE aren't like that.

Still getting bills to my old address from Pipex, and have written
three letters saying "I'M NOT HERE!!! PLEASE GO AWAY!!! CONSIDER THIS
CANCELLED - AND HERE IS MY NEW ADDRESS! WRITE TO CONFIRM
ACKNOWLEDGEMENT!" and they just ignore them.  Not had one letter back
here, they still keep writing to the old.

What is that about?

Sean