[ubuntu-uk] Broadband and hosting reccomendations

David King linuxman at avoura.com
Thu Jun 4 14:41:44 BST 2009

I also use UKFSN for my broadband ISP, and lately the service has been 
rubbish. I am getting much slower speeds, sometimes down to less than 1 
Mbit/s. And the technical support is currently non-existent. I think it 
is a one-man show, who means well, wanting to support free open source 
software, but he obviously does not have the manpower to deal with 
queries and EntaNet are badly letting down the customers, for which 
UKFSN is a reseller.

I have always heard many bad things about Tiscali, Pipex, and TalkTalk. 
Now they are all part of the same ISP, I will avoid them like the 
plague. I also hear that Virgin is very bad too, although if you can get 
cable and it works, and you do not have to deal with their helplines, it 
might be okay, but after many bad experiences with NTL in the past I 
will never go with them again, even though they are now rebranded as 
Virgin Media.

I had a look at the http://adsl24.co.uk website, and according to that, 
I can get up to 24 Mbit/s where I live. Although their site suggests I 
would only get 3.2 Mbit/s, which is rather poor, considering I am only 2 
km from the exchange. Maybe the routing of the BT cables is so not 
straight that it is a lot more than 2 km along the wires? I measured the 
distance on Google Earth, it was less than 2 km in a straight line, so 
about 2 km along the main roads. Elsewhere I read that at 2 km I should 
get 15 Mbit/s.

I was considering BE but I do not like 12-month contracts, and their 
site does not give any details that I could find about cancelling. But 
they do allow for unlimited bandwidth, which is helpful when downloading 
updates to Ubuntu or various distro ISO files to try out, as well as the 
various free movies on http://www.archive.org/details/movies or free 
music from http://freealbums.blogsome.com/

ADSL24 have more limited bandwidth, the same as UKFSN currently offers 
(£18.90 for 30 GB peak, unlimited at weekends and 00:00-08:00).

As for hosting, I use 1&1 Internet Ltd. 

They have been very good for hosting overall, and I can have as many 
domain names there as I like (all paid for of course), so it's good for 
hosting multiple sites in one hosting space. I once had a problem with 
using FTP, they password they supplied contained a / character, and the 
FTP worked fine in Windows, but when I switched to using Linux it would 
not work, until I changed the password to something without any unusual 
characters in.

David King

John Levin wrote:
> Hi,
> I'm looking for reccomendations for broadband suppliers and hosting.
> First off, I'm getting rid of Entanet (via UKFSN) as they've seen fit to 
> more than double their charges! (Getting ready for long phone session to 
> customer services today) Don't have cable, so looking for a 
> geek-friendly adsl service.
> Secondly, I'm looking for a second hosting service. I use evohosting
> http://www.evohosting.co.uk/
> and am very happy with them, but in case of failure want to have (and to 
> be able to reccomend to others) a secondary web/email system. Plus I'd 
> like ubuntu-based servers, just for fun. Any suggestions?
> John
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