[ubuntu-uk] Remote support was Sad but true? From the Register

[Rob Beard]

On 16/01/2009 01:25, Simon Wears wrote:
> My family run Windows XP. I'll have a look into that, thank you for 
> the link! Setting it up wouldn't be too difficult, my mum gets how to 
> use a computer and is fairly good at fixing them with simple things, 
> this is more for the advanced stuff that explaining to her just makes 
> her utterly confused.
>
> I recently got myself an iPhone, so I could attempt to use it as a 3G 
> modem, possibly. Unfortunately, she isn't running Ubuntu yet, but 
> eventually I'll get her to switch. I'm just waiting for Windows to 
> kill itself (again) then I can put Ubuntu on it for a week, and she 
> can decide if she wants to switch.
>
You're welcome.  I'd be interested to know if anyone has managed to 
remote into an Ubuntu box running on a Vodafone 3G mobile broadband 
link.  I have a customer who is currently on Windows (not legit either 
by the looks of things) and I have said that they might be worth giving 
Ubuntu a try as their existing copy is screwed.  I'm going to loan them 
a machine for a week so they can give it a try although it would be 
handy if I could connect in remotely.  I'm just not sure what the 
options would be.  I'm not keen on the idea of setting up OpenVPN so 
they connect into my network, I just wondered if Vodafone give out real 
IP addresses and allow certain ports through?

If anyone has any other ideas (or a link to the OpenVPN method) that 
would be ideal.

Ta,

Rob