[ubuntu-uk] Norm's complaint

Javad Ayaz javadayaz at gmail.com
Wed Aug 6 13:12:41 BST 2008

i think i would sacrifice 2 and halfs for 6 months of no virus scanning and
pop ups!!!

On 06/08/2008, norman <norman at littletank.org> wrote:
> I have used Ubuntu for almost 4 years and, from to time, there have been
> discussions on how to encourage the wider use of the package. The common
> recurring theme refers to ease of use and reliability and, after all
> this time, there are still most annoying defects rearing their ugly
> heads.
> Yesterday I decided to update my granddaughters computer from Edubuntu
> 7.10 to Edubuntu 8.04. No problem, I hear you say, just start Update
> Manager and take it from there. The process started telling me what was
> to happen and indicated that it would take about 2 1/2 hours. Great,
> files were downloaded and the installation process got underway until
> there were about 4 minutes to go then, everything ground to a halt.
> I am not very computerate and know very little about the ins and outs of
> Linux so what should I do? The first thought is to start again but I am
> not sure how to do that and, in any case, it would mean another 2 1/2
> hours with no guarantee of success, the second thought is to scrap
> Edubuntu and return to Windows. However, I am an obstinate sort of
> person so I posed the question on the Ubuntu-users list. Within a very
> short time there was a response by someone giving the following
> reference:-
> https://bugs.launchpad.net/ubuntu/+source/langpack-locales/+bug/249340
> There you have it - a very, very important procedure had a bug which
> prevented the final stages of the upgrade process and which has been
> known for some time. Is this way to gain confidence and attract new
> users? I was able to follow the various suggestions without which my
> granddaughter would be using Windows XP Pro today.
> OK, I have sounded off but this sort of thing should not be allowed to
> happen and I would be grateful if someone, who knows their way around
> the Canonical set up, could bring this to the attention of someone who
> cares about the future of Ubuntu.
> Norman
> --
> ubuntu-uk at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-uk
> https://wiki.ubuntu.com/UKTeam/
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