[ubuntu-uk] Redundency was Going back to the Dell deal...
Mark Harrison
Mark at yourpropertyexpert.com
Mon Sep 10 21:57:23 BST 2007
Alan Pope wrote:
> Hi Mark,
>
> On Mon, 2007-09-10 at 21:28 +0100, Mark Harrison wrote:
>
>> Others may have a different opinion, and if they're prepared to
>> underwrite (with funds lodged in an escrow account) my company's loss of
>> income were we to have any downtime because of an Ubuntu failure, I'm
>> willing to read their support proposals :-)
> Do Cisco do that?
>
> :)
>
> Cheers,
> Al.
No, nor did I ask them to.... any more than I'd hold Canonical
responsible for use of Ubuntu in any place where their own consultants
hadn't specified it.
However, the VAR who installed the Cisco 11000s (the LBs that Cisco had
bought from Arrowpoint and re-branded) for us - THEY did :-)
And, indeed, the following year, I got £210,000 in compensation out of
them (not for the Load-Balancing, BTW, but for another "site not as
promised" claim).
I got a fairly good bonus that year :-) :-) Ah, the glory days of the
dot com boom, I miss them :-(
Of course, the supplier in question went into Chapter 11 shortly
afterwards, and never really came out of it (their assets are owned by
C&W now), but not because of that particularly warranty, I stress :-o
Mark
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