[ubuntu-uk] Disappointed

Tony Arnold tony.arnold at manchester.ac.uk
Fri Oct 19 08:01:06 BST 2007


Skeg,

This is very funny! For a moment I thought you were serious!

Regards,
Tony.

On Fri, 2007-10-19 at 03:31 +0100, Skeg Fast wrote:
> To Whom It May Concern,
> 
> I find the latest release of your new operating system most unimpressive.
> 
> Today I 'upgraded' to your newest Gutsy Gibbon and was perturbed to see 
> that my desktop wallpaper did not change. Furthermore, all my windows 
> started to wobble. Is this a problem with my graphics driver? I'm also 
> very disappointed with your peach-coloured theme. Personally, I 
> preferred the brown. Why oh why did you change it?
> 
> I almost missed the upgrade notification because there was no balloon 
> that constantly popped up to inform me that new updates were available. 
> Luckily I pride myself on keeping my anti-virus etc. updated so I 
> noticed the update icon straight away. Others might not be so lucky and 
> might be stuck with a seven year old version of your Gibbon. Not keeping 
> your customers informed of the latest events is hardly the right way to 
> run a business! You might have at least mentioned something about the 
> new version on the internets so that savvy users like myself would know 
> when to expect a release.
> 
> My computer didn't ask to reboot until the update was finished. Is this 
> a bug? Would it work properly if I visited the Gibbon website and 
> downloaded updates from there? (If so, what's the address and which 
> version of the internets do I need to explore it?) Is it possible that I 
> have a virus or some kind of spyware that has interfered with the 
> upgrade process? All my applications still work even after the update so 
> perhaps I've been "fished" and nothing has changed at all.
> 
> As a disappointed customer I wish to apply for a refund of the purchase 
> price. Please forward this email to your accounts department (and six of 
> your friends).
> 
> Yours,
> 
> Kernel Disappointed (Retired) of Small-to-middling, Countyshire.
> 
> 
> 
> PS. I've been using a new install of Kubuntu Gutsy on my main box since 
> Tribe 4-ish with few problems, installed Gutsy RC on two PCs of grateful 
> new converts in the past week and the upgrade to Gutsy on my knackered 
> old home server/second PC was flawless today (which always surprises me 
> cos there's a lot of non-repo, un-upgraded crap on there from Dapper 
> days :p)
> 
> So, somebody (Popey?) please pass on my thanks to all that you can :D
> 
-- 
Tony Arnold, IT Security Coordinator, University of Manchester,
IT Services Division, Kilburn Building, Oxford Road, Manchester M13 9PL.
T: +44 (0)161 275 6093, F: +44 (0)870 136 1004, M: +44 (0)773 330 0039
E: tony.arnold at manchester.ac.uk, H: http://www.man.ac.uk/Tony.Arnold



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