[ubuntu-uk] scanner

[norman]

On Mon, 2007-05-21 at 20:15 +0100, Dave Walker wrote:
> On Mon, 2007-05-21 at 19:47 +0100, norman wrote:
> > Those of you who have read the interchange earlier today between Alan
> > Pope and myself may well have concluded that I was a bit up tight. You
> > are quite right and this why. If you have the time have a look at
> > 
> > https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/85488
> > 
> > You will see that the bug was first reported 2007-03-01 which, by my
> > reckoning, was well before 7.04 was released. The list of reports goes
> > on and on and on with the latest being a few hours ago. 
> > 
> > I want Ubuntu to succeed as much as anyone but I just feel that this is
> > not the way to win friends and influence people. It means that either
> > not being able to take advantage of the improvements in 7.04 or having
> > to boot up windows just to scan. While I am scanning I am also printing
> > and word processing so that is also using windows and I don't like it.
> > 
> 
> Alan Pope provided a useful support avenue that would likely lead to you
> being able to use your scanner under Ubuntu Feisty.
> 
> Looking at the bug you have quoted, there are some work around methods
> that will enable users to use their scanners until a fix is released.
> 
> The launchpad 'Answers' section could help any new user to fix these
> problems, or at least come to a suitable work around.

How I wish it were so. I am not a new user but I have not seen a 'fix'
that I could understand or do.
> 
> Your concerned with how this reflects upon Ubuntu itself, this same bug
> has been found in both Gentoo and Debian, and likely any other distro
> that uses the current 'stable' SANE (http://www.sane-project.org/) and
> kernel 2.6.20-15 (with USB suspend enabled).

> If you found that you had a similar problem in another proprietary OS,
> can you say that there is a support method that is comparable to
> 'Launchpad Answers'?

No, of course I cannot, but at least there could have been a warning to
be read when selecting to upgrade. Scanning is not for fun it is for
work.

Norman