[ubuntu-uk] getting help
robinmenneer at gmail.com
Mon Jan 29 10:16:14 GMT 2007
Sorry for your troubles. Just looked up LUG for West Cornwall only to find
that there is no active group in Devon, let alone Cornwall, let alone West
Cornwall. If all these experts really want Ubuntu to take off, they must
realise that ivory towers exist in all walks of life. Location is not so
important as someone who is prepared to sit on the end of the phone for an
hour or two talking for free in words of one syllable to a thick and
desparate idiot on the other end. And happy to start with: "Have you
plugged in to the mains ?" Then and separately: "Is it switched on ?"
Perhaps some national roster so that someone's available all the time, with
fall-backs if busy.
On 1/29/07, London School of Puppetry <lspinfo at gmail.com> wrote:
> Was having a chat with a neighbour the other day....she said that she has
> a local chap who comes from a nearby town to see to her computer which is
> running windows- she pays him £30 per hour. She said she wouldn't want to
> change her system because how would she know how to get help for Linux?
> Well, blow me if I didn't have a major problem yesterday- and I didn't know
> where to start! In the end I drove 50 miles to Manchester to my son to clear
> up the problem- is there a list somewhere of Ubuntu experts ....ordinary
> folk just cannot solve problems with w techie down the phone. Caroline
> London School of Puppetry
> ubuntu-uk at lists.ubuntu.com
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