[ubuntu-uk] Awareness-Raising Campaign Idea (was Ubuntu CNR deal)

[Neil Greenwood]

On 14/02/07, alan c <aeclist at candt.waitrose.com> wrote:
> > Not strictly true. Try phoning them up rather than ordering them online. I know people who have ordered computers
> > from Dell with no OS just by phoning and asking.
>
> Really? I am surprised. There have been two detailed reports in recent
> weeks about two individuals one in usa and one uk I think, who managed
> to get a refund of the windows tax from dell. Each took about two days
> on the phone it seems, but with preparation and skill, they were
> successful.

I think that's the difference between ordering a machine without an OS
in the first place, versus trying to get some money back after buying
a machine that has Windows when you're not going to use that OS.

I think it's worth phoning a human rather than trying to find the no
OS machines on their website. I've heard that it's next to impossible
on the UK site.


Hwyl,
Neil.