Policy proposal: Translation team coordinator e-mail address

David Planella david.planella at ubuntu.com
Tue Nov 2 15:48:30 GMT 2010


El dt 02 de 11 de 2010 a les 17:09 +0200, en/na Adi Roiban va escriure:
> +1 ... but I am not sure if this is needed.
> 

Thank you Adi and all the others for the feedback.

> As far as I know, this was the main reason why the "Contact this user"
> feature was added to Launchpad... to contact an user by email even
> though his/her email address is hidden in Launchpad.
> 
> Rather than making the email public, we should ask them to make sure
> that they can be reached via their primary email address defined in
> Launchpad.
> 

That's a very good point. However, I believe translation team
coordinators should be leaders that are public-facing, and it should be
easy to reach them thorugh e-mail. As an example of a use case: as a
member of the Ubuntu Translations Coordinators team, I'd much prefer to
send a single e-mail to 10 people than manually contact each one of
those 10 people in Launchpad if I need to make sure an important message
is communicated.

> There is still a per day limit of person that you can contact via the
> "Contact this user" feature ... so if someone wants to contact 20
> coordinators in a single day, this can be a problem.
> 

Exactly: that's the problem I ran into when trying to contact directly
team coordinators who hadn't responded to the e-mail I sent to the list
for participation in the Ubuntu Translations Teams Healthcheck Survey
last cycle.

It works for one or two teams, but it does not scale for the 150+
translation teams we've got.

Thanks!

Regards,
David.

> Cheers,
> Adi 
> 
> 
> 
> On Tue, 2010-11-02 at 15:20 +0100, David Planella wrote:
> > Hi translators,
> > 
> > I've been meaning to ask you for your opinion on this for a while.
> > Having just spent 10 minutes looking for the e-mail address of a
> > language team coordinator has actually prompted me to do it now.
> > 
> > So the question is:
> > 
> >       * Should we request translation team leaders to have a visible
> >         e-mail address in Launchpad?
> > 
> > And the background is:
> > 
> > I believe translation team leaders should be people that are easily
> > contactable, both by the Ubuntu Translations Coordinators team and by
> > other translators, and having a hidden translation address in Launchpad
> > does not make things easy. As a reminder: having a visible e-mail
> > address in Launchpad makes it only visible to other people who have
> > logged in with a valid account in Launchpad - so it's not just visible
> > to anyone.
> > 
> > Now if it took me a non-trivial amount of time to find someone's address
> > today, I could imagine that it would be even more difficult for a new
> > translator not familiar with our workflow. One could argue that he or
> > she could use the "Contact this user" link, but that has its drawbacks:
> > you cannot have a record of the message sent, and it can be used only 3
> > times a day to prevent spam, IIRC.
> > 
> > This is not something new: other translations systems (GNOME, KDE,
> > Translation Project, etc.) request coordinators to have a known and
> > stable e-mail address, and in some of them it's even a policy.
> > 
> > If the majority of you think it's a good idea, I'd propose to make it a
> > policy. To most of the translation team leaders, it will not make a
> > difference. To the few that have got a hidden e-mail address, they would
> > simply have to tick a checkbox to make it visible.
> > 
> > Let me know what you think. +1/-1/comments/concerns...?
> > 
> > Regards,
> > David.
> > 
> 
> -- 
> Adi Roiban
> 
> 


-- 
David Planella
Ubuntu Translations Coordinator
www.ubuntu.com / www.davidplanella.wordpress.com
www.identi.ca/dplanella / www.twitter.com/dplanella
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