question regarding feedback of launchpad translation suggestions
tomdavies04 at yahoo.co.uk
Wed Aug 25 12:22:52 BST 2010
I think this is part of a wider problem in Launchpad and one i have complained
about to no avail on a few previous occasions. Now that the Translators Team
are becoming aware of the problem i have some hope of this getting resolved as
you folks seems to be one of the more effective and "can do" teams. It's really
something that needs a dev working alongside someone who has a lot of tact and
diplomacy skills which are not necessarily skills vital to being a good dev.
When people write to Launchpad Answers or bug-squad it would be "good practice"
(from a customer relations point of view) to send an automated response just to
let the person know their question/bug-report has been received. It seems that
many devs hate auto-responses on principle but they are better equipped to deal
with a total lack of response where many people contacting Launchpad may be
completely new to OpenSource Forums and may just decide that Windows support is
Currently the only auto-response from Launchpad Janitor is a very rude note sent
15days later and the note says something like "We cannot be bothered to deal
with your question. Go away". Which i feel is a little bit negative and has
been written up in external, mainstrem press as a reason why some people try
Ubuntu once and then go back to Windows. I think if we have not been able to
help with a question or bug-report then we should let that person know of other
sites that they could try instead, such as
Many regards from
From: Oier Mees <oier89rider at gmail.com>
To: ubuntu-translators at lists.ubuntu.com
Sent: Tue, 24 August, 2010 17:09:48
Subject: question regarding feedback of launchpad translation suggestions
I know I am not the first one with this issue but I would like to know if
anybody is working on providing some sort of feedback for people who do
translation suggestions on Launchpad. Some sort of optional notification when
the suggestion gets reviewed would be great because otherwise they can think
that their suggestions are ignored and feel that they are wasting their time.
Besides an option to inform them about what kind of mistakes they are making for
instance would also be good, but I don't know how could this fit without
introducing too much clutter in the UI.
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