[ubuntu-studio-users] Problem installing lightworks from .deb, changing primary display has no effect

[Erich Eickmeyer]

Hi John,

On 7/11/2019 4:58 PM, John Moriarty wrote:
> Hi all,
>
> I'm having some trouble with a freshly installed Ubuntu Studio 19.04.
> When I click the .deb file downloaded from the lightworks website
> <https://www.lwks.com/>,  it opens in "Software". When I click the
> install button, I see the progress bar show up and start at 0% when
> the Authentication window pops up. When I enter my password and
> confirm, the progress bar just disappears and the "Install" button
> shows up again, and the program has not been installed. This is not a
> problem for other .deb files.
>
> Any idea why this would be the case, or how to work around it simply?
> This wasn't a problem on 18.04.
>
Two issues:
1) Lightworks only supports installation on LTS releases (aka 18.04 with
the Backports
<https://help.ubuntu.com/community/UbuntuStudio/BackportsPPA>).
2) Ubuntu Studio (and Ubuntu in general) does not support installation
from outside the official repositories, so please do not expect support
for that here. Please seek support from Lightworks, but as I mentioned,
they only support installation on LTS releases.

> Also, when I change my primary display, nothing changes. The top bar
> along with the whisker menu, time, and icons stay where they are. Is
> that not what the primary display is supposed to change?

Might be an issue with Xfce. Not the first time I've heard of this
happening, but I don't have any problems when going multi-display on my
end, and have no issues setting my primary display.

> [snip]
> PS. Are people aware that on this page
> <https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users> the http://community.ubuntu.com/contribute/support/mailinglists/ link
> is broken?
I wasn't, but I don't pay any attention there. I'll let the
powers-that-be know there's an issue.
> Also, how are people supposed to make use of the archives here
> <https://lists.ubuntu.com/archives/ubuntu-studio-users/> to make sure
> a question hasn't already been asked? Are you supposed to download the
> whole archive and search it on your own machine??
It is well known that the archives are not searchable, which is one of
the reasons askubuntu.com exists. In fact, askubuntu.com is the FIRST
place one should go for support anymore. It's searchable and answers can
be updated far into the future, making it much more future-proof than
mailing lists, which are very much an outdated method of receiving
support. The Ubuntu community (and Canonical) are pushing to make it the
primary method of support.

I hope this helps. Perhaps someone else has insight to the lightworks
issue. However, I have to, from an official Ubuntu (and Ubuntu Studio)
standpoint, say the lightworks issue receives no support here.

----
Erich Eickmeyer
Project Leader
Ubuntu Studio

ubuntustudio.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-studio-users/attachments/20190711/f8bc6bca/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 488 bytes
Desc: OpenPGP digital signature
URL: <https://lists.ubuntu.com/archives/ubuntu-studio-users/attachments/20190711/f8bc6bca/attachment.sig>