USB interface stopped working after update
Bruno Tucunduva Ruviaro
bruviaro at scu.edu
Fri Oct 12 18:54:27 UTC 2012
Thanks,
I just tried that now (addressing the soundcard by name directly --
hw:VSL), and still no sound out. Not sure it's a sound card order problem.
As you can see in the screenshot attached, Jack always "recognizes" the
sound card and starts without problem. But no sound goes anywhere in the
PreSonus card.
- If I switch back to the internal Intel sound card, sound comes out of the
built-in speakers.
- If I pop in a Live Ubuntu Studio CD and boot from it, the PreSonus
interface works just as expected, out of the box.
- If I try the PreSonus interface on a Mac, it also works.
Any other troubleshooting tips greatly appreciated... thanks!
Best,
Bruno
On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad at gmail.com> wrote:
> Hi...
>
>
> On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
>
>> Hi Tim,
>>
>> Thanks for your reply. How exactly do I set a fixed order of soundcards?
>> I read somewhere that I should change /etc/modprobe.d/alsa-base.conf --
>> is that really the case?
>>
>> Here's the output of some terminal commands:
>>
>> ruviaro at bruno-toshiba:~$ aplay -l
>> **** List of PLAYBACK Hardware Devices ****
>> card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD Analog]
>> Subdevices: 1/1
>> Subdevice #0: subdevice #0
>> card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>> Subdevices: 1/1
>> Subdevice #0: subdevice #0
>>
>> ruviaro at bruno-toshiba:~$ cat /proc/asound/modules
>> 0 snd_hda_intel
>> 1 snd_usb_audio
>>
>> ruviaro at bruno-toshiba:~$ lspci -v | grep -A7 -i "audio"
>> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition
>> Audio Controller (rev 02)
>> Subsystem: Toshiba America Info Systems Device ff01
>> Flags: bus master, fast devsel, latency 0, IRQ 44
>> Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
>> Capabilities: <access denied>
>> Kernel driver in use: snd_hda_intel
>> Kernel modules: snd-hda-intel
>>
>> Thank you very much,
>>
>> Bruno
>>
>>
>> On Fri, Oct 12, 2012 at 5:00 AM,
>> <ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>> <mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>> wrote:
>>
>> Send Ubuntu-Studio-users mailing list submissions to
>> ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> >
>>
>>
>>
>> Message: 1
>> Date: Fri, 12 Oct 2012 06:29:39 +0200
>> From: Tim Krone <tim at linux-daw.org <mailto:tim at linux-daw.org>>
>>
>> To: Ubuntu Studio Users Help and Discussion
>> <ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> >>
>>
>> Subject: Re: USB interface stopped working after update
>> Message-ID: <f61eb0ed-df17-47fb-ba49-**29a3c2bee0c2 at email.android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>> <mailto:f61eb0ed-df17-47fb-**ba49-29a3c2bee0c2 at email.**android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>> >>
>>
>> Content-Type: text/plain; charset="utf-8"
>>
>> Hey Bruno,
>>
>> have you got any other soundcard enabled on your machine like the
>> onboard chip? Try lspci | grep audio to find soundcards.
>> So when there are more then one card or even midi interfaces you
>> must set a fixed card order.
>>
>> Possibly you can also try gladish instead of qjackctl.
>>
>> Regards
>> Tim
>>
>>
>>
>> Bruno Tucunduva Ruviaro <ruviaro at stanford.edu
>> <mailto:ruviaro at stanford.edu>> schrieb:
>>
>>
>> >Hi,
>> >
>> >Back to an unresolved issue I posted sometime ago. I did some more
>> >tests this week and found out the following (I did this test twice
>> and
>> >obtained the same results in two different machines):
>> >
>> >1) I install Ubuntu Studio 12.04 from scratch;
>> >2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open
>> Jack,
>> >Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all
>> >works and I get sound out. Happy!
>> >3) I then turn off the computer and the interface. Then turn them
>> back
>> >on;
>> >4) I repeat the steps of #2: open jack, jack sees interface OK, I
>> start
>> >jack, I start Hydrogen, open a Demo, and... no more sound comes out
>> of
>> >the interface. I don't even see the meter lights anymore. Still,
>> Jack
>> >recognizes it and starts correctly. But no sound anymore.
>> >
>> >With this, I rephrase my original question. The problem was not a
>> >recent software update, as I had thought: now even with a clean,
>> fresh
>> >install of Ubuntu Studio, the interface works the first time, and
>> after
>> >rebooting the computer, it never works again.
>> >
>> >I've tested the audio interface on a Mac computer and it is
>> working (in
>> >fact I bought this PreSonus recently, it's brand new). If I boot
>> Ubuntu
>> >studio from a live CD, the interface works again.
>> >
>> >Any ideas on how to solve this mystery?
>> >
>> >Thank you very much for any help,
>> >
>> >Bruno
>> >
>> >----- Original Message -----
>> >From: "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu
>> <mailto:ruviaro at stanford.edu>>
>> >To: ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>> >
>> >Cc: bruviaro at scu.edu <mailto:bruviaro at scu.edu>
>> >Sent: Wednesday, September 26, 2012 11:48:08 AM
>> >Subject: Re: USB interface stopped working after update
>> >
>> >Hi,
>> >
>> >I didn't use synaptic, but I copy below the contents of history.log
>> >from /var/log/apt/
>> >The interface was working fine until 2012-09-24. After those
>> updates it
>> >stopped working.
>> >Thanks for any help,
>> >
>> >Bruno
>> >
>>
> <snip>
>
> >On Wed, Sep 26, 2012 at 4:30 AM,
>> ><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>> <mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>> wrote:
>> >
>> >
>> >
>> > Today's Topics:
>> >
>> >
>> > 3. USB interface stopped working after update
>> > (Bruno Tucunduva Ruviaro)
>> >
>> > 5. Re: USB interface stopped working after update (Ralf
>> Mardorf)
>> >
>> >
>> >
>> > ------------------------------**------------
>> > Hi,
>> >
>> >I have Ubuntu studio 12.04 installed on one laptop, and regular
>> Ubuntu
>> >on another (also 12.04). Until a few days ago, both systems used to
>> >work fine with a PreSonus AudioBox 1818VSL USB interface. All of a
>> >sudden, the two laptops are no longer working with this interface.
>> My
>> >only guess is that this was caused by some kind of software update
>> (I
>> >usually do all required & recommended updates suggested by Ubuntu).
>> >
>> >To be more precise, Jack still sees the USB interface as before; I
>> am
>> >able to start jack with the PreSonus, I see all the ins and outs
>> in the
>> >connection window. But no sound seems to arrive in the hardware. No
>> >sound comes out. I used to see the AudioBox meters lighting up last
>> >week; they no longer light up this week. I've tested the audio
>> >interface on a Mac computer and it is working. In fact, if I boot
>> >Ubuntu studio from a live CD (that is, without any recent
>> updates), the
>> >interface works again.
>> >
>> >Has anything like this happened to other people this week? Any tips
>> on
>> >how to solve the problem?
>> >
>> > Thank you very much,
>> >
>> > Bruno
>> >
>>
>
> Did you try accessing usb soundcard by name instead of number?
>
> ross at meanie:~$ cat /proc/asound/cards
> 1 [M1010LT ]: ICE1712 - M Audio Delta 1010LT
> M Audio Delta 1010LT at 0xef80, irq 20
> 2 [Live ]: EMU10K1 - SB Live! Value [CT4670]
> SB Live! Value [CT4670] (rev.6, serial:0x201102) at
> 0xefa0, irq 21
>
>
> If I use HW:M1010LT or HW:Live in qjackctrl so card position doesn't
> matter.
>
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