USB interface stopped working after update

Bruno Tucunduva Ruviaro bruviaro at scu.edu
Fri Oct 12 18:58:47 UTC 2012


Thanks,

I just tried that now (addressing the soundcard by name directly --
hw:VSL), and still no sound out. Not sure it's a sound card order problem.
As you can see in the screenshot here (
https://docs.google.com/open?id=0Bz9f9_VYwS1PeVdleVhvUUx5ZDg), Jack always
"recognizes" the sound card and starts without problem. But no sound goes
anywhere in the PreSonus card.

- If I switch back to the internal Intel sound card, sound comes out of the
built-in speakers.
- If I pop in a Live Ubuntu Studio CD and boot from it, the PreSonus
interface works just as expected, out of the box.
- If I try the PreSonus interface on a Mac, it also works.

Any other troubleshooting tips greatly appreciated... thanks!

Best,

Bruno

On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad at gmail.com> wrote:
>
>> Hi...
>>
>>
>> On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
>>
>>> Hi Tim,
>>>
>>> Thanks for your reply. How exactly do I set a fixed order of soundcards?
>>> I read somewhere that I should change /etc/modprobe.d/alsa-base.conf --
>>> is that really the case?
>>>
>>> Here's the output of some terminal commands:
>>>
>>> ruviaro at bruno-toshiba:~$ aplay -l
>>> **** List of PLAYBACK Hardware Devices ****
>>> card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD Analog]
>>>    Subdevices: 1/1
>>>    Subdevice #0: subdevice #0
>>> card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>>>    Subdevices: 1/1
>>>    Subdevice #0: subdevice #0
>>>
>>> ruviaro at bruno-toshiba:~$ cat /proc/asound/modules
>>>   0 snd_hda_intel
>>>   1 snd_usb_audio
>>>
>>> ruviaro at bruno-toshiba:~$ lspci -v | grep -A7 -i "audio"
>>> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition
>>> Audio Controller (rev 02)
>>>      Subsystem: Toshiba America Info Systems Device ff01
>>>      Flags: bus master, fast devsel, latency 0, IRQ 44
>>>      Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
>>>      Capabilities: <access denied>
>>>      Kernel driver in use: snd_hda_intel
>>>      Kernel modules: snd-hda-intel
>>>
>>> Thank you very much,
>>>
>>> Bruno
>>>
>>>
>>> On Fri, Oct 12, 2012 at 5:00 AM,
>>> <ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>> <mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>> wrote:
>>>
>>>     Send Ubuntu-Studio-users mailing list submissions to
>>>     ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>     <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>> >
>>>
>>>
>>>
>>>     Message: 1
>>>     Date: Fri, 12 Oct 2012 06:29:39 +0200
>>>     From: Tim Krone <tim at linux-daw.org <mailto:tim at linux-daw.org>>
>>>
>>>     To: Ubuntu Studio Users Help and Discussion
>>>              <ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>     <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>> >>
>>>
>>>     Subject: Re: USB interface stopped working after update
>>>     Message-ID: <f61eb0ed-df17-47fb-ba49-**
>>> 29a3c2bee0c2 at email.android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>>     <mailto:f61eb0ed-df17-47fb-**ba49-29a3c2bee0c2 at email.**android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>> >>
>>>
>>>     Content-Type: text/plain; charset="utf-8"
>>>
>>>     Hey Bruno,
>>>
>>>     have you got any other soundcard enabled on your machine like the
>>>     onboard chip? Try lspci | grep audio to find soundcards.
>>>     So when there are more then one card or even midi interfaces you
>>>     must set a fixed card order.
>>>
>>>     Possibly you can also try gladish instead of qjackctl.
>>>
>>>     Regards
>>>     Tim
>>>
>>>
>>>
>>>     Bruno Tucunduva Ruviaro <ruviaro at stanford.edu
>>>     <mailto:ruviaro at stanford.edu>> schrieb:
>>>
>>>
>>>      >Hi,
>>>      >
>>>      >Back to an unresolved issue I posted sometime ago. I did some more
>>>      >tests this week and found out the following (I did this test twice
>>> and
>>>      >obtained the same results in two different machines):
>>>      >
>>>      >1) I install Ubuntu Studio 12.04 from scratch;
>>>      >2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open
>>>     Jack,
>>>      >Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it
>>> all
>>>      >works and I get sound out. Happy!
>>>      >3) I then turn off the computer and the interface. Then turn them
>>> back
>>>      >on;
>>>      >4) I repeat the steps of #2: open jack, jack sees interface OK, I
>>>     start
>>>      >jack, I start Hydrogen, open a Demo, and... no more sound comes
>>> out of
>>>      >the interface. I don't even see the meter lights anymore. Still,
>>> Jack
>>>      >recognizes it and starts correctly. But no sound anymore.
>>>      >
>>>      >With this, I rephrase my original question. The problem was not a
>>>      >recent software update, as I had thought: now even with a clean,
>>> fresh
>>>      >install of Ubuntu Studio, the interface works the first time, and
>>>     after
>>>      >rebooting the computer, it never works again.
>>>      >
>>>      >I've tested the audio interface on a Mac computer and it is
>>>     working (in
>>>      >fact I bought this PreSonus recently, it's brand new). If I boot
>>>     Ubuntu
>>>      >studio from a live CD, the interface works again.
>>>      >
>>>      >Any ideas on how to solve this mystery?
>>>      >
>>>      >Thank you very much for any help,
>>>      >
>>>      >Bruno
>>>      >
>>>      >----- Original Message -----
>>>      >From: "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu
>>>     <mailto:ruviaro at stanford.edu>>
>>>      >To: ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>     <mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>> >
>>>      >Cc: bruviaro at scu.edu <mailto:bruviaro at scu.edu>
>>>      >Sent: Wednesday, September 26, 2012 11:48:08 AM
>>>      >Subject: Re: USB interface stopped working after update
>>>      >
>>>      >Hi,
>>>      >
>>>      >I didn't use synaptic, but I copy below the contents of history.log
>>>      >from /var/log/apt/
>>>      >The interface was working fine until 2012-09-24. After those
>>>     updates it
>>>      >stopped working.
>>>      >Thanks for any help,
>>>      >
>>>      >Bruno
>>>      >
>>>
>> <snip>
>>
>>       >On Wed, Sep 26, 2012 at 4:30 AM,
>>>      ><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>>     <mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>> wrote:
>>>      >
>>>      >
>>>      >
>>>      >    Today's Topics:
>>>      >
>>>      >
>>>      >       3. USB interface stopped working after update
>>>      >          (Bruno Tucunduva Ruviaro)
>>>      >
>>>      >       5. Re: USB interface stopped working after update (Ralf
>>>     Mardorf)
>>>      >
>>>      >
>>>      >
>>>      >    ------------------------------**------------
>>>      >    Hi,
>>>      >
>>>      >I have Ubuntu studio 12.04 installed on one laptop, and regular
>>> Ubuntu
>>>      >on another (also 12.04). Until a few days ago, both systems used to
>>>      >work fine with a PreSonus AudioBox 1818VSL USB interface. All of a
>>>      >sudden, the two laptops are no longer working with this interface.
>>> My
>>>      >only guess is that this was caused by some kind of software update
>>> (I
>>>      >usually do all required & recommended updates suggested by Ubuntu).
>>>      >
>>>      >To be more precise, Jack still sees the USB interface as before; I
>>> am
>>>      >able to start jack with the PreSonus, I see all the ins and outs
>>>     in the
>>>      >connection window. But no sound seems to arrive in the hardware. No
>>>      >sound comes out. I used to see the AudioBox meters lighting up last
>>>      >week; they no longer light up this week. I've tested the audio
>>>      >interface on a Mac computer and it is working. In fact, if I boot
>>>      >Ubuntu studio from a live CD (that is, without any recent
>>>     updates), the
>>>      >interface works again.
>>>      >
>>>      >Has anything like this happened to other people this week? Any
>>> tips on
>>>      >how to solve the problem?
>>>      >
>>>      >    Thank you very much,
>>>      >
>>>      >    Bruno
>>>      >
>>>
>>
>> Did you try accessing usb soundcard by name instead of number?
>>
>> ross at meanie:~$ cat /proc/asound/cards
>>  1 [M1010LT        ]: ICE1712 - M Audio Delta 1010LT
>>                       M Audio Delta 1010LT at 0xef80, irq 20
>>  2 [Live           ]: EMU10K1 - SB Live! Value [CT4670]
>>                       SB Live! Value [CT4670] (rev.6, serial:0x201102) at
>> 0xefa0, irq 21
>>
>>
>> If I use HW:M1010LT or HW:Live in qjackctrl so card position doesn't
>> matter.
>>
>
>
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