USB interface stopped working after update
Tim Krone
tim at linux-daw.org
Fri Oct 12 20:22:14 UTC 2012
Oh yes, that was another idea I had too. Disable onboard sound in bios.
Regards
Tim
Mike Holstein <mikeh789 at gmail.com> schrieb:
>can you disable the internal sound card in the BIOS? even doing so
>temporarily will take the multiple sound cards out of the equation for
>troubleshooting purposes
>On Oct 12, 2012 2:59 PM, "Bruno Tucunduva Ruviaro" <bruviaro at scu.edu>
>wrote:
>
>> Thanks,
>>
>> I just tried that now (addressing the soundcard by name directly --
>> hw:VSL), and still no sound out. Not sure it's a sound card order
>problem.
>> As you can see in the screenshot here (
>> https://docs.google.com/open?id=0Bz9f9_VYwS1PeVdleVhvUUx5ZDg), Jack
>> always "recognizes" the sound card and starts without problem. But no
>sound
>> goes anywhere in the PreSonus card.
>>
>> - If I switch back to the internal Intel sound card, sound comes out
>of
>> the built-in speakers.
>> - If I pop in a Live Ubuntu Studio CD and boot from it, the PreSonus
>> interface works just as expected, out of the box.
>> - If I try the PreSonus interface on a Mac, it also works.
>>
>> Any other troubleshooting tips greatly appreciated... thanks!
>>
>> Best,
>>
>> Bruno
>>
>> On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad at gmail.com>
>wrote:
>>>
>>>> Hi...
>>>>
>>>>
>>>> On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
>>>>
>>>>> Hi Tim,
>>>>>
>>>>> Thanks for your reply. How exactly do I set a fixed order of
>soundcards?
>>>>> I read somewhere that I should change
>/etc/modprobe.d/alsa-base.conf --
>>>>> is that really the case?
>>>>>
>>>>> Here's the output of some terminal commands:
>>>>>
>>>>> ruviaro at bruno-toshiba:~$ aplay -l
>>>>> **** List of PLAYBACK Hardware Devices ****
>>>>> card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD
>Analog]
>>>>> Subdevices: 1/1
>>>>> Subdevice #0: subdevice #0
>>>>> card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>>>>> Subdevices: 1/1
>>>>> Subdevice #0: subdevice #0
>>>>>
>>>>> ruviaro at bruno-toshiba:~$ cat /proc/asound/modules
>>>>> 0 snd_hda_intel
>>>>> 1 snd_usb_audio
>>>>>
>>>>> ruviaro at bruno-toshiba:~$ lspci -v | grep -A7 -i "audio"
>>>>> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High
>Definition
>>>>> Audio Controller (rev 02)
>>>>> Subsystem: Toshiba America Info Systems Device ff01
>>>>> Flags: bus master, fast devsel, latency 0, IRQ 44
>>>>> Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
>>>>> Capabilities: <access denied>
>>>>> Kernel driver in use: snd_hda_intel
>>>>> Kernel modules: snd-hda-intel
>>>>>
>>>>> Thank you very much,
>>>>>
>>>>> Bruno
>>>>>
>>>>>
>>>>> On Fri, Oct 12, 2012 at 5:00 AM,
>>>>>
><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>>>>
><mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>>>> wrote:
>>>>>
>>>>> Send Ubuntu-Studio-users mailing list submissions to
>>>>>
>ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>>
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>> >
>>>>>
>>>>>
>>>>>
>>>>> Message: 1
>>>>> Date: Fri, 12 Oct 2012 06:29:39 +0200
>>>>> From: Tim Krone <tim at linux-daw.org <mailto:tim at linux-daw.org>>
>>>>>
>>>>> To: Ubuntu Studio Users Help and Discussion
>>>>>
><ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>>
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>> >>
>>>>>
>>>>> Subject: Re: USB interface stopped working after update
>>>>> Message-ID: <f61eb0ed-df17-47fb-ba49-**
>>>>>
>29a3c2bee0c2 at email.android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>>>>
><mailto:f61eb0ed-df17-47fb-**ba49-29a3c2bee0c2 at email.**android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>>>> >>
>>>>>
>>>>> Content-Type: text/plain; charset="utf-8"
>>>>>
>>>>> Hey Bruno,
>>>>>
>>>>> have you got any other soundcard enabled on your machine like
>the
>>>>> onboard chip? Try lspci | grep audio to find soundcards.
>>>>> So when there are more then one card or even midi interfaces
>you
>>>>> must set a fixed card order.
>>>>>
>>>>> Possibly you can also try gladish instead of qjackctl.
>>>>>
>>>>> Regards
>>>>> Tim
>>>>>
>>>>>
>>>>>
>>>>> Bruno Tucunduva Ruviaro <ruviaro at stanford.edu
>>>>> <mailto:ruviaro at stanford.edu>> schrieb:
>>>>>
>>>>>
>>>>> >Hi,
>>>>> >
>>>>> >Back to an unresolved issue I posted sometime ago. I did
>some more
>>>>> >tests this week and found out the following (I did this test
>>>>> twice and
>>>>> >obtained the same results in two different machines):
>>>>> >
>>>>> >1) I install Ubuntu Studio 12.04 from scratch;
>>>>> >2) I try it with my PreSonus AudioBox 1818VSL USB interface.
>Open
>>>>> Jack,
>>>>> >Jack sees interface, Start Jack, Start Hydrogen, Play a
>Demo, it
>>>>> all
>>>>> >works and I get sound out. Happy!
>>>>> >3) I then turn off the computer and the interface. Then turn
>them
>>>>> back
>>>>> >on;
>>>>> >4) I repeat the steps of #2: open jack, jack sees interface
>OK, I
>>>>> start
>>>>> >jack, I start Hydrogen, open a Demo, and... no more sound
>comes
>>>>> out of
>>>>> >the interface. I don't even see the meter lights anymore.
>Still,
>>>>> Jack
>>>>> >recognizes it and starts correctly. But no sound anymore.
>>>>> >
>>>>> >With this, I rephrase my original question. The problem was
>not a
>>>>> >recent software update, as I had thought: now even with a
>clean,
>>>>> fresh
>>>>> >install of Ubuntu Studio, the interface works the first
>time, and
>>>>> after
>>>>> >rebooting the computer, it never works again.
>>>>> >
>>>>> >I've tested the audio interface on a Mac computer and it is
>>>>> working (in
>>>>> >fact I bought this PreSonus recently, it's brand new). If I
>boot
>>>>> Ubuntu
>>>>> >studio from a live CD, the interface works again.
>>>>> >
>>>>> >Any ideas on how to solve this mystery?
>>>>> >
>>>>> >Thank you very much for any help,
>>>>> >
>>>>> >Bruno
>>>>> >
>>>>> >----- Original Message -----
>>>>> >From: "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu
>>>>> <mailto:ruviaro at stanford.edu>>
>>>>> >To:
>ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>>
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>> >
>>>>> >Cc: bruviaro at scu.edu <mailto:bruviaro at scu.edu>
>>>>> >Sent: Wednesday, September 26, 2012 11:48:08 AM
>>>>> >Subject: Re: USB interface stopped working after update
>>>>> >
>>>>> >Hi,
>>>>> >
>>>>> >I didn't use synaptic, but I copy below the contents of
>>>>> history.log
>>>>> >from /var/log/apt/
>>>>> >The interface was working fine until 2012-09-24. After those
>>>>> updates it
>>>>> >stopped working.
>>>>> >Thanks for any help,
>>>>> >
>>>>> >Bruno
>>>>> >
>>>>>
>>>> <snip>
>>>>
>>>> >On Wed, Sep 26, 2012 at 4:30 AM,
>>>>>
>><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>>>>
><mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>>>> wrote:
>>>>> >
>>>>> >
>>>>> >
>>>>> > Today's Topics:
>>>>> >
>>>>> >
>>>>> > 3. USB interface stopped working after update
>>>>> > (Bruno Tucunduva Ruviaro)
>>>>> >
>>>>> > 5. Re: USB interface stopped working after update
>(Ralf
>>>>> Mardorf)
>>>>> >
>>>>> >
>>>>> >
>>>>> > ------------------------------**------------
>>>>> > Hi,
>>>>> >
>>>>> >I have Ubuntu studio 12.04 installed on one laptop, and
>regular
>>>>> Ubuntu
>>>>> >on another (also 12.04). Until a few days ago, both systems
>used
>>>>> to
>>>>> >work fine with a PreSonus AudioBox 1818VSL USB interface.
>All of a
>>>>> >sudden, the two laptops are no longer working with this
>>>>> interface. My
>>>>> >only guess is that this was caused by some kind of software
>>>>> update (I
>>>>> >usually do all required & recommended updates suggested by
>>>>> Ubuntu).
>>>>> >
>>>>> >To be more precise, Jack still sees the USB interface as
>before;
>>>>> I am
>>>>> >able to start jack with the PreSonus, I see all the ins and
>outs
>>>>> in the
>>>>> >connection window. But no sound seems to arrive in the
>hardware.
>>>>> No
>>>>> >sound comes out. I used to see the AudioBox meters lighting
>up
>>>>> last
>>>>> >week; they no longer light up this week. I've tested the
>audio
>>>>> >interface on a Mac computer and it is working. In fact, if I
>boot
>>>>> >Ubuntu studio from a live CD (that is, without any recent
>>>>>
--
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.
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