USB interface stopped working after update

Tim Krone tim at linux-daw.org
Sat Oct 13 14:41:28 UTC 2012


Hey Bruno,

another option is to boot your kernel with acpi=off. You can do it with your grub configuration. Don't forget to update your new grub via sudo update-grup.

Please be careful when doing this.

Livesystems could have set this parameter standard - I don't know.

Regards
Tim



Bruno Tucunduva Ruviaro <bruviaro at scu.edu> schrieb:

>Thanks,
>
>I just tried that now (addressing the soundcard by name directly --
>hw:VSL), and still no sound out. Not sure it's a sound card order
>problem.
>As you can see in the screenshot here (
>https://docs.google.com/open?id=0Bz9f9_VYwS1PeVdleVhvUUx5ZDg), Jack
>always
>"recognizes" the sound card and starts without problem. But no sound
>goes
>anywhere in the PreSonus card.
>
>- If I switch back to the internal Intel sound card, sound comes out of
>the
>built-in speakers.
>- If I pop in a Live Ubuntu Studio CD and boot from it, the PreSonus
>interface works just as expected, out of the box.
>- If I try the PreSonus interface on a Mac, it also works.
>
>Any other troubleshooting tips greatly appreciated... thanks!
>
>Best,
>
>Bruno
>
>On Fri, Oct 12, 2012 at 11:36 AM, Ross Hamblin <rosscoad at gmail.com>
>wrote:
>>
>>> Hi...
>>>
>>>
>>> On 13/10/12 07:20, Bruno Tucunduva Ruviaro wrote:
>>>
>>>> Hi Tim,
>>>>
>>>> Thanks for your reply. How exactly do I set a fixed order of
>soundcards?
>>>> I read somewhere that I should change
>/etc/modprobe.d/alsa-base.conf --
>>>> is that really the case?
>>>>
>>>> Here's the output of some terminal commands:
>>>>
>>>> ruviaro at bruno-toshiba:~$ aplay -l
>>>> **** List of PLAYBACK Hardware Devices ****
>>>> card 0: Intel [HDA Intel], device 0: ALC861-VD Analog [ALC861-VD
>Analog]
>>>>    Subdevices: 1/1
>>>>    Subdevice #0: subdevice #0
>>>> card 1: VSL [AudioBox 1818 VSL], device 0: USB Audio [USB Audio]
>>>>    Subdevices: 1/1
>>>>    Subdevice #0: subdevice #0
>>>>
>>>> ruviaro at bruno-toshiba:~$ cat /proc/asound/modules
>>>>   0 snd_hda_intel
>>>>   1 snd_usb_audio
>>>>
>>>> ruviaro at bruno-toshiba:~$ lspci -v | grep -A7 -i "audio"
>>>> 00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High
>Definition
>>>> Audio Controller (rev 02)
>>>>      Subsystem: Toshiba America Info Systems Device ff01
>>>>      Flags: bus master, fast devsel, latency 0, IRQ 44
>>>>      Memory at dc440000 (64-bit, non-prefetchable) [size=16K]
>>>>      Capabilities: <access denied>
>>>>      Kernel driver in use: snd_hda_intel
>>>>      Kernel modules: snd-hda-intel
>>>>
>>>> Thank you very much,
>>>>
>>>> Bruno
>>>>
>>>>
>>>> On Fri, Oct 12, 2012 at 5:00 AM,
>>>>
><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>>>
><mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>>> wrote:
>>>>
>>>>     Send Ubuntu-Studio-users mailing list submissions to
>>>>    
>ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>    
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>> >
>>>>
>>>>
>>>>
>>>>     Message: 1
>>>>     Date: Fri, 12 Oct 2012 06:29:39 +0200
>>>>     From: Tim Krone <tim at linux-daw.org <mailto:tim at linux-daw.org>>
>>>>
>>>>     To: Ubuntu Studio Users Help and Discussion
>>>>             
><ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>    
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>> >>
>>>>
>>>>     Subject: Re: USB interface stopped working after update
>>>>     Message-ID: <f61eb0ed-df17-47fb-ba49-**
>>>>
>29a3c2bee0c2 at email.android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>>>    
><mailto:f61eb0ed-df17-47fb-**ba49-29a3c2bee0c2 at email.**android.com<f61eb0ed-df17-47fb-ba49-29a3c2bee0c2 at email.android.com>
>>>> >>
>>>>
>>>>     Content-Type: text/plain; charset="utf-8"
>>>>
>>>>     Hey Bruno,
>>>>
>>>>     have you got any other soundcard enabled on your machine like
>the
>>>>     onboard chip? Try lspci | grep audio to find soundcards.
>>>>     So when there are more then one card or even midi interfaces
>you
>>>>     must set a fixed card order.
>>>>
>>>>     Possibly you can also try gladish instead of qjackctl.
>>>>
>>>>     Regards
>>>>     Tim
>>>>
>>>>
>>>>
>>>>     Bruno Tucunduva Ruviaro <ruviaro at stanford.edu
>>>>     <mailto:ruviaro at stanford.edu>> schrieb:
>>>>
>>>>
>>>>      >Hi,
>>>>      >
>>>>      >Back to an unresolved issue I posted sometime ago. I did some
>more
>>>>      >tests this week and found out the following (I did this test
>twice
>>>> and
>>>>      >obtained the same results in two different machines):
>>>>      >
>>>>      >1) I install Ubuntu Studio 12.04 from scratch;
>>>>      >2) I try it with my PreSonus AudioBox 1818VSL USB interface.
>Open
>>>>     Jack,
>>>>      >Jack sees interface, Start Jack, Start Hydrogen, Play a Demo,
>it
>>>> all
>>>>      >works and I get sound out. Happy!
>>>>      >3) I then turn off the computer and the interface. Then turn
>them
>>>> back
>>>>      >on;
>>>>      >4) I repeat the steps of #2: open jack, jack sees interface
>OK, I
>>>>     start
>>>>      >jack, I start Hydrogen, open a Demo, and... no more sound
>comes
>>>> out of
>>>>      >the interface. I don't even see the meter lights anymore.
>Still,
>>>> Jack
>>>>      >recognizes it and starts correctly. But no sound anymore.
>>>>      >
>>>>      >With this, I rephrase my original question. The problem was
>not a
>>>>      >recent software update, as I had thought: now even with a
>clean,
>>>> fresh
>>>>      >install of Ubuntu Studio, the interface works the first time,
>and
>>>>     after
>>>>      >rebooting the computer, it never works again.
>>>>      >
>>>>      >I've tested the audio interface on a Mac computer and it is
>>>>     working (in
>>>>      >fact I bought this PreSonus recently, it's brand new). If I
>boot
>>>>     Ubuntu
>>>>      >studio from a live CD, the interface works again.
>>>>      >
>>>>      >Any ideas on how to solve this mystery?
>>>>      >
>>>>      >Thank you very much for any help,
>>>>      >
>>>>      >Bruno
>>>>      >
>>>>      >----- Original Message -----
>>>>      >From: "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu
>>>>     <mailto:ruviaro at stanford.edu>>
>>>>      >To:
>ubuntu-studio-users at lists.**ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>>    
><mailto:ubuntu-studio-users@**lists.ubuntu.com<ubuntu-studio-users at lists.ubuntu.com>
>>>> >
>>>>      >Cc: bruviaro at scu.edu <mailto:bruviaro at scu.edu>
>>>>      >Sent: Wednesday, September 26, 2012 11:48:08 AM
>>>>      >Subject: Re: USB interface stopped working after update
>>>>      >
>>>>      >Hi,
>>>>      >
>>>>      >I didn't use synaptic, but I copy below the contents of
>history.log
>>>>      >from /var/log/apt/
>>>>      >The interface was working fine until 2012-09-24. After those
>>>>     updates it
>>>>      >stopped working.
>>>>      >Thanks for any help,
>>>>      >
>>>>      >Bruno
>>>>      >
>>>>
>>> <snip>
>>>
>>>       >On Wed, Sep 26, 2012 at 4:30 AM,
>>>>     
>><ubuntu-studio-users-request@**lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>
>>>>    
><mailto:ubuntu-studio-users-**request at lists.ubuntu.com<ubuntu-studio-users-request at lists.ubuntu.com>>>
>>>> wrote:
>>>>      >
>>>>      >
>>>>      >
>>>>      >    Today's Topics:
>>>>      >
>>>>      >
>>>>      >       3. USB interface stopped working after update
>>>>      >          (Bruno Tucunduva Ruviaro)
>>>>      >
>>>>      >       5. Re: USB interface stopped working after update
>(Ralf
>>>>     Mardorf)
>>>>      >
>>>>      >
>>>>      >
>>>>      >    ------------------------------**------------
>>>>      >    Hi,
>>>>      >
>>>>      >I have Ubuntu studio 12.04 installed on one laptop, and
>regular
>>>> Ubuntu
>>>>      >on another (also 12.04). Until a few days ago, both systems
>used to
>>>>      >work fine with a PreSonus AudioBox 1818VSL USB interface. All
>of a
>>>>      >sudden, the two laptops are no longer working with this
>interface.
>>>> My
>>>>      >only guess is that this was caused by some kind of software
>update
>>>> (I
>>>>      >usually do all required & recommended updates suggested by
>Ubuntu).
>>>>      >
>>>>      >To be more precise, Jack still sees the USB interface as
>before; I
>>>> am
>>>>      >able to start jack with the PreSonus, I see all the ins and
>outs
>>>>     in the
>>>>      >connection window. But no sound seems to arrive in the
>hardware. No
>>>>      >sound comes out. I used to see the AudioBox meters lighting
>up last
>>>>      >week; they no longer light up this week. I've tested the
>audio
>>>>      >interface on a Mac computer and it is working. In fact, if I
>boot
>>>>      >Ubuntu studio from a live CD (that is, without any recent
>>>>     updates), the
>>>>      >interface works again.
>>>>      >
>>>>      >Has anything like this happened to other people this week?
>Any
>>>> tips on
>>>>      >how to solve the problem?
>>>>      >
>>>>      >    Thank you very much,
>>>>      >
>>>>      >    Bruno
>>>>      >
>>>>
>>>
>>> Did you try accessing usb soundcard by name instead of number?
>>>
>>> ross at meanie:~$ cat /proc/asound/cards
>>>  1 [M1010LT        ]: ICE1712 - M Audio Delta 1010LT
>>>                       M Audio De
-- 
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