USB interface stopped working after update

Tim Krone tim at
Fri Oct 12 04:29:39 UTC 2012

Hey Bruno,

have you got any other soundcard enabled on your machine like the onboard chip? Try lspci | grep audio to find soundcards.
So when there are more then one card or even midi interfaces you must set a fixed card order.

Possibly you can also try gladish instead of qjackctl.


Bruno Tucunduva Ruviaro <ruviaro at> schrieb:

>Back to an unresolved issue I posted sometime ago. I did some more
>tests this week and found out the following (I did this test twice and
>obtained the same results in two different machines):
>1) I install Ubuntu Studio 12.04 from scratch;
>2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open Jack,
>Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all
>works and I get sound out. Happy!
>3) I then turn off the computer and the interface. Then turn them back
>4) I repeat the steps of #2: open jack, jack sees interface OK, I start
>jack, I start Hydrogen, open a Demo, and... no more sound comes out of
>the interface. I don't even see the meter lights anymore. Still, Jack
>recognizes it and starts correctly. But no sound anymore.
>With this, I rephrase my original question. The problem was not a
>recent software update, as I had thought: now even with a clean, fresh
>install of Ubuntu Studio, the interface works the first time, and after
>rebooting the computer, it never works again.
>I've tested the audio interface on a Mac computer and it is working (in
>fact I bought this PreSonus recently, it's brand new). If I boot Ubuntu
>studio from a live CD, the interface works again.
>Any ideas on how to solve this mystery?
>Thank you very much for any help,
>----- Original Message -----
>From: "Bruno Tucunduva Ruviaro" <ruviaro at>
>To: ubuntu-studio-users at
>Cc: bruviaro at
>Sent: Wednesday, September 26, 2012 11:48:08 AM
>Subject: Re: USB interface stopped working after update
>I didn't use synaptic, but I copy below the contents of history.log
>from /var/log/apt/ 
>The interface was working fine until 2012-09-24. After those updates it
>stopped working.
>Thanks for any help,
>- - -
>Contents of history.log:
>Start-Date: 2012-09-20  14:18:37
>Commandline: aptdaemon role='role-commit-packages' sender=':1.115'
>Install: libframe6:i386 (2.2.4-0ubuntu0.12.04.1), libgeis1:i386
>(, libgrail5:i386 (3.0.6-0ubuntu0.12.04.01, automatic)
>Upgrade: gir1.2-totem-1.0:i386 (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1),
>bind9-host:i386 (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
>dnsutils:i386 (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
>libart-2.0-2:i386 (2.3.21-1, 2.3.21-1ubuntu0.1), totem-plugins:i386
>(3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1), evince-common:i386
>(3.4.0-0ubuntu1.3, 3.4.0-0ubuntu1.4), libdns81:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3), totem-common:i386
>(3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1), libtotem0:i386 (3.0.1-0ubuntu21,
>3.0.1-0ubuntu21.1), apport:i386 (2.0.1-0ubuntu12, 2.0.1-0ubuntu13),
>python3.2:i386 (3.2.3-0ubuntu3, 3.2.3-0ubuntu3.1), libisccc80:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
>isc-dhcp-client:i386 (4.1.ESV-R4-0ubuntu5.2, 4.1.ESV-R4-0ubuntu5.5),
>libgrip0:i386 (0.3.4-0ubuntu2~ubuntu12.04.1, 0.3.5-0ubuntu1~12.04.1),
>firefox-globalmenu:i386 (15.0+build1-0ubuntu0.12.04.1,
>15.0.1+build1-0ubuntu0.12.04.1), firefox:i386
>15.0.1+build1-0ubuntu0.12.04.1), liblwres80:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3), libevince3-3:i386
>(3.4.0-0ubuntu1.3, 3.4.0-0ubuntu1.4), libpython3.2:i386
>(3.2.3-0ubuntu3, 3.2.3-0ubuntu3.1), libbind9-80:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
>firefox-gnome-support:i386 (15.0+build1-0ubuntu0.12.04.1,
>15.0.1+build1-0ubuntu0.12.04.1), python-problem-report:i386
>(2.0.1-0ubuntu12, 2.0.1-0ubuntu13), evince:i386 (3.4.0-0ubuntu1.3,
>3.4.0-0ubuntu1.4), isc-dhcp-common:i386 (4.1.ESV-R4-0ubuntu5.2,
>4.1.ESV-R4-0ubuntu5.5), gimp:i386 (2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1),
>libgimp2.0:i386 (2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1), libisccfg82:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
>firefox-locale-en:i386 (15.0+build1-0ubuntu0.12.04.1,
>15.0.1+build1-0ubuntu0.12.04.1), gpgv:i386 (1.4.11-3ubuntu2,
>1.4.11-3ubuntu2.1), python3.2-minimal:i386 (3.2.3-0ubuntu3,
>3.2.3-0ubuntu3.1), resolvconf:i386 (1.63ubuntu15, 1.63ubuntu16),
>(2.0.1-0ubuntu12, 2.0.1-0ubuntu13), libisc83:i386
>(9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3), totem:i386
>(3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1), xserver-xorg-input-synaptics:i386
>(1.6.2-1ubuntu1~precise1, 1.6.2-1ubuntu1~precise2), gimp-data:i386
>(2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1), apport-gtk:i386 (2.0.1-0ubuntu12,
>2.0.1-0ubuntu13), totem-mozilla:i386 (3.0.1-0ubuntu21,
>3.0.1-0ubuntu21.1), gnupg:i386 (1.4.11-3ubuntu2, 1.4.11-3ubuntu2.1)
>End-Date: 2012-09-20  14:20:51
>Start-Date: 2012-09-20  14:23:42
>Commandline: aptdaemon role='role-commit-packages' sender=':1.115'
>Upgrade: libgnomevfs2-0:i386 (2.24.4-1ubuntu2, 2.24.4-1ubuntu2.1),
>libdbus-1-3:i386 (1.4.18-1ubuntu1, 1.4.18-1ubuntu1.1), dbus:i386
>(1.4.18-1ubuntu1, 1.4.18-1ubuntu1.1), libgnomevfs2-extra:i386
>(2.24.4-1ubuntu2, 2.24.4-1ubuntu2.1), tzdata:i386
>(2012e-0ubuntu0.12.04, 2012e-0ubuntu0.12.04.1), dbus-x11:i386
>(1.4.18-1ubuntu1, 1.4.18-1ubuntu1.1), libgnomevfs2-common:i386
>(2.24.4-1ubuntu2, 2.24.4-1ubuntu2.1)
>End-Date: 2012-09-20  14:24:03
>Start-Date: 2012-09-24  16:52:42
>Commandline: aptdaemon role='role-commit-packages' sender=':1.62'
>Upgrade: libgs9-common:i386 (9.05~dfsg-0ubuntu4.1,
>9.05~dfsg-0ubuntu4.2), ghostscript-x:i386 (9.05~dfsg-0ubuntu4.1,
>9.05~dfsg-0ubuntu4.2), linux-libc-dev:i386 (3.2.0-30.48, 3.2.0-31.50),
>software-center:i386 (5.2.5, 5.2.6), libgs9:i386 (9.05~dfsg-0ubuntu4.1,
>9.05~dfsg-0ubuntu4.2), ghostscript:i386 (9.05~dfsg-0ubuntu4.1,
>9.05~dfsg-0ubuntu4.2), ghostscript-cups:i386 (9.05~dfsg-0ubuntu4.1,
>End-Date: 2012-09-24  16:54:30
>Start-Date: 2012-09-25  09:19:10
>Commandline: aptdaemon role='role-commit-packages' sender=':1.45'
>Upgrade: libapt-pkg4.12:i386 (0.8.16~exp12ubuntu10.2,
>0.8.16~exp12ubuntu10.3), apt-transport-https:i386
>(0.8.16~exp12ubuntu10.2, 0.8.16~exp12ubuntu10.3), xserver-common:i386
>(1.11.4-0ubuntu10.7, 1.11.4-0ubuntu10.8), xserver-xorg-core:i386
>(1.11.4-0ubuntu10.7, 1.11.4-0ubuntu10.8), apt-utils:i386
>(0.8.16~exp12ubuntu10.2, 0.8.16~exp12ubuntu10.3), apt:i386
>(0.8.16~exp12ubuntu10.2, 0.8.16~exp12ubuntu10.3), libapt-inst1.4:i386
>(0.8.16~exp12ubuntu10.2, 0.8.16~exp12ubuntu10.3)
>End-Date: 2012-09-25  09:19:40
>Start-Date: 2012-09-25  14:26:56
>Commandline: aptdaemon role='role-commit-packages' sender=':1.55'
>Install: chromium-browser-l10n:i386
>(20.0.1132.47~r144678-0ubuntu0.12.04.1, automatic),
>chromium-codecs-ffmpeg:i386 (20.0.1132.47~r144678-0ubuntu0.12.04.1,
>automatic), chromium-browser:i386
>End-Date: 2012-09-25  14:27:24
>On Wed, Sep 26, 2012 at 4:30 AM,
><ubuntu-studio-users-request at> wrote:
>    Today's Topics:
>       3. USB interface stopped working after update
>          (Bruno Tucunduva Ruviaro)
>       5. Re: USB interface stopped working after update (Ralf Mardorf)
>    ------------------------------------------
>    Hi,
>I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu
>on another (also 12.04). Until a few days ago, both systems used to
>work fine with a PreSonus AudioBox 1818VSL USB interface. All of a
>sudden, the two laptops are no longer working with this interface. My
>only guess is that this was caused by some kind of software update (I
>usually do all required & recommended updates suggested by Ubuntu).
>To be more precise, Jack still sees the USB interface as before; I am
>able to start jack with the PreSonus, I see all the ins and outs in the
>connection window. But no sound seems to arrive in the hardware. No
>sound comes out. I used to see the AudioBox meters lighting up last
>week; they no longer light up this week. I've tested the audio
>interface on a Mac computer and it is working. In fact, if I boot
>Ubuntu studio from a live CD (that is, without any recent updates), the
>interface works again.
>Has anything like this happened to other people this week? Any tips on
>how to solve the problem?
>    Thank you very much,
>    Bruno
>    ------------------------------
>    Message: 5
>    Date: Wed, 26 Sep 2012 09:15:36 +0200
>    From: Ralf Mardorf <ralf.mardorf at>
>    To: Ubuntu Studio Users Help and Discussion
>            <ubuntu-studio-users at>
>    Subject: Re: USB interface stopped working after update
>    Message-ID: <1348643736.1175.17.camel at localhost.localdomain>
>    Content-Type: text/plain; charset="UTF-8"
>If you upgraded using Synaptic, there'll be a history about the
>    packages. Please send a copy of this list.
>    Regards,
>    Ralf
>Ubuntu-Studio-users mailing list
>Ubuntu-Studio-users at
>Modify settings or unsubscribe at:

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