USB interface stopped working after update

Mike Holstein mikeh789 at gmail.com
Thu Oct 11 23:48:18 UTC 2012


Can you disable your internal soundcard?

I would try booting the original kernel if you are upgrading it after
install...
On Oct 11, 2012 7:42 PM, "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu>
wrote:

> Hi,
>
> Back to an unresolved issue I posted sometime ago. I did some more tests
> this week and found out the following (I did this test twice and obtained
> the same results in two different machines):
>
> 1) I install Ubuntu Studio 12.04 from scratch;
> 2) I try it with my PreSonus AudioBox 1818VSL USB interface. Open Jack,
> Jack sees interface, Start Jack, Start Hydrogen, Play a Demo, it all works
> and I get sound out. Happy!
> 3) I then turn off the computer and the interface. Then turn them back on;
> 4) I repeat the steps of #2: open jack, jack sees interface OK, I start
> jack, I start Hydrogen, open a Demo, and... no more sound comes out of the
> interface. I don't even see the meter lights anymore. Still, Jack
> recognizes it and starts correctly. But no sound anymore.
>
> With this, I rephrase my original question. The problem was not a recent
> software update, as I had thought: now even with a clean, fresh install of
> Ubuntu Studio, the interface works the first time, and after rebooting the
> computer, it never works again.
>
> I've tested the audio interface on a Mac computer and it is working (in
> fact I bought this PreSonus recently, it's brand new). If I boot Ubuntu
> studio from a live CD, the interface works again.
>
> Any ideas on how to solve this mystery?
>
> Thank you very much for any help,
>
> Bruno
>
> ----- Original Message -----
> From: "Bruno Tucunduva Ruviaro" <ruviaro at stanford.edu>
> To: ubuntu-studio-users at lists.ubuntu.com
> Cc: bruviaro at scu.edu
> Sent: Wednesday, September 26, 2012 11:48:08 AM
> Subject: Re: USB interface stopped working after update
>
> Hi,
>
> I didn't use synaptic, but I copy below the contents of history.log from
> /var/log/apt/
> The interface was working fine until 2012-09-24. After those updates it
> stopped working.
> Thanks for any help,
>
> Bruno
>
> - - -
>
> Contents of history.log:
>
> Start-Date: 2012-09-20 14:18:37
> Commandline: aptdaemon role='role-commit-packages' sender=':1.115'
> Install: libframe6:i386 (2.2.4-0ubuntu0.12.04.1), libgeis1:i386
> (2.2.9.2-0ubuntu1), libgrail5:i386 (3.0.6-0ubuntu0.12.04.01, automatic)
> Upgrade: gir1.2-totem-1.0:i386 (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1),
> bind9-host:i386 (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
> dnsutils:i386 (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
> libart-2.0-2:i386 (2.3.21-1, 2.3.21-1ubuntu0.1), totem-plugins:i386
> (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1), evince-common:i386 (3.4.0-0ubuntu1.3,
> 3.4.0-0ubuntu1.4), libdns81:i386 (9.8.1.dfsg.P1-4ubuntu0.2,
> 9.8.1.dfsg.P1-4ubuntu0.3), totem-common:i386 (3.0.1-0ubuntu21,
> 3.0.1-0ubuntu21.1), libtotem0:i386 (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1),
> apport:i386 (2.0.1-0ubuntu12, 2.0.1-0ubuntu13), python3.2:i386
> (3.2.3-0ubuntu3, 3.2.3-0ubuntu3.1), libisccc80:i386
> (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3), isc-dhcp-client:i386
> (4.1.ESV-R4-0ubuntu5.2, 4.1.ESV-R4-0ubuntu5.5), libgrip0:i386
> (0.3.4-0ubuntu2~ubuntu12.04.1, 0.3.5-0ubuntu1~12.04.1),
> firefox-globalmenu:i386 (15.0+build1-0ubuntu0.12.04.1,
> 15.0.1+build1-0ubuntu0.12.04.1), firefox:i386
> (15.0+build1-0ubuntu0.12.04.1, 15.0.1+build1-0ubuntu0.12.04.1),
> liblwres80:i386 (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
> libevince3-3:i386 (3.4.0-0ubuntu1.3, 3.4.0-0ubuntu1.4), libpython3.2:i386
> (3.2.3-0ubuntu3, 3.2.3-0ubuntu3.1), libbind9-80:i386
> (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
> firefox-gnome-support:i386 (15.0+build1-0ubuntu0.12.04.1,
> 15.0.1+build1-0ubuntu0.12.04.1), python-problem-report:i386
> (2.0.1-0ubuntu12, 2.0.1-0ubuntu13), evince:i386 (3.4.0-0ubuntu1.3,
> 3.4.0-0ubuntu1.4), isc-dhcp-common:i386 (4.1.ESV-R4-0ubuntu5.2,
> 4.1.ESV-R4-0ubuntu5.5), gimp:i386 (2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1),
> libgimp2.0:i386 (2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1), libisccfg82:i386
> (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3),
> firefox-locale-en:i386 (15.0+build1-0ubuntu0.12.04.1,
> 15.0.1+build1-0ubuntu0.12.04.1), gpgv:i386 (1.4.11-3ubuntu2,
> 1.4.11-3ubuntu2.1), python3.2-minimal:i386 (3.2.3-0ubuntu3,
> 3.2.3-0ubuntu3.1), resolvconf:i386 (1.63ubuntu15, 1.63ubuntu16),
> python-apport:i386 (2.0.1-0ubuntu12, 2.0.1-0ubuntu13), libisc83:i386
> (9.8.1.dfsg.P1-4ubuntu0.2, 9.8.1.dfsg.P1-4ubuntu0.3), totem:i386
> (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1), xserver-xorg-input-synaptics:i386
> (1.6.2-1ubuntu1~precise1, 1.6.2-1ubuntu1~precise2), gimp-data:i386
> (2.6.12-1ubuntu1, 2.6.12-1ubuntu1.1), apport-gtk:i386 (2.0.1-0ubuntu12,
> 2.0.1-0ubuntu13), totem-mozilla:i386 (3.0.1-0ubuntu21, 3.0.1-0ubuntu21.1),
> gnupg:i386 (1.4.11-3ubuntu2, 1.4.11-3ubuntu2.1)
> End-Date: 2012-09-20  14:20:51
>
> Start-Date: 2012-09-20  14:23:42
> Commandline: aptdaemon role='role-commit-packages' sender=':1.115'
> Upgrade: libgnomevfs2-0:i386 (2.24.4-1ubuntu2, 2.24.4-1ubuntu2.1),
> libdbus-1-3:i386 (1.4.18-1ubuntu1, 1.4.18-1ubuntu1.1), dbus:i386
> (1.4.18-1ubuntu1, 1.4.18-1ubuntu1.1), libgnomevfs2-extra:i386
> (2.24.4-1ubuntu2, 2.24.4-1ubuntu2.1), tzdata:i386 (2012e-0ubuntu0.12.04,
> 2012e-0ubuntu0.12.04.1), dbus-x11:i386 (1.4.18-1ubuntu1,
> 1.4.18-1ubuntu1.1), libgnomevfs2-common:i386 (2.24.4-1ubuntu2,
> 2.24.4-1ubuntu2.1)
> End-Date: 2012-09-20  14:24:03
>
> Start-Date: 2012-09-24  16:52:42
> Commandline: aptdaemon role='role-commit-packages' sender=':1.62'
> Upgrade: libgs9-common:i386 (9.05~dfsg-0ubuntu4.1, 9.05~dfsg-0ubuntu4.2),
> ghostscript-x:i386 (9.05~dfsg-0ubuntu4.1, 9.05~dfsg-0ubuntu4.2),
> linux-libc-dev:i386 (3.2.0-30.48, 3.2.0-31.50), software-center:i386
> (5.2.5, 5.2.6), libgs9:i386 (9.05~dfsg-0ubuntu4.1, 9.05~dfsg-0ubuntu4.2),
> ghostscript:i386 (9.05~dfsg-0ubuntu4.1, 9.05~dfsg-0ubuntu4.2),
> ghostscript-cups:i386 (9.05~dfsg-0ubuntu4.1, 9.05~dfsg-0ubuntu4.2)
> End-Date: 2012-09-24  16:54:30
>
> Start-Date: 2012-09-25  09:19:10
> Commandline: aptdaemon role='role-commit-packages' sender=':1.45'
> Upgrade: libapt-pkg4.12:i386 (0.8.16~exp12ubuntu10.2,
> 0.8.16~exp12ubuntu10.3), apt-transport-https:i386 (0.8.16~exp12ubuntu10.2,
> 0.8.16~exp12ubuntu10.3), xserver-common:i386 (1.11.4-0ubuntu10.7,
> 1.11.4-0ubuntu10.8), xserver-xorg-core:i386 (1.11.4-0ubuntu10.7,
> 1.11.4-0ubuntu10.8), apt-utils:i386 (0.8.16~exp12ubuntu10.2,
> 0.8.16~exp12ubuntu10.3), apt:i386 (0.8.16~exp12ubuntu10.2,
> 0.8.16~exp12ubuntu10.3), libapt-inst1.4:i386 (0.8.16~exp12ubuntu10.2,
> 0.8.16~exp12ubuntu10.3)
> End-Date: 2012-09-25  09:19:40
>
> Start-Date: 2012-09-25  14:26:56
> Commandline: aptdaemon role='role-commit-packages' sender=':1.55'
> Install: chromium-browser-l10n:i386
> (20.0.1132.47~r144678-0ubuntu0.12.04.1, automatic),
> chromium-codecs-ffmpeg:i386 (20.0.1132.47~r144678-0ubuntu0.12.04.1,
> automatic), chromium-browser:i386 (20.0.1132.47~r144678-0ubuntu0.12.04.1)
> End-Date: 2012-09-25  14:27:24
>
> On Wed, Sep 26, 2012 at 4:30 AM, <
> ubuntu-studio-users-request at lists.ubuntu.com> wrote:
>
>
>
>     Today's Topics:
>
>
>        3. USB interface stopped working after update
>           (Bruno Tucunduva Ruviaro)
>
>        5. Re: USB interface stopped working after update (Ralf Mardorf)
>
>
>
>     ------------------------------------------
>     Hi,
>
>     I have Ubuntu studio 12.04 installed on one laptop, and regular Ubuntu
> on another (also 12.04). Until a few days ago, both systems used to work
> fine with a PreSonus AudioBox 1818VSL USB interface. All of a sudden, the
> two laptops are no longer working with this interface. My only guess is
> that this was caused by some kind of software update (I usually do all
> required & recommended updates suggested by Ubuntu).
>
>     To be more precise, Jack still sees the USB interface as before; I am
> able to start jack with the PreSonus, I see all the ins and outs in the
> connection window. But no sound seems to arrive in the hardware. No sound
> comes out. I used to see the AudioBox meters lighting up last week; they no
> longer light up this week. I've tested the audio interface on a Mac
> computer and it is working. In fact, if I boot Ubuntu studio from a live CD
> (that is, without any recent updates), the interface works again.
>
>     Has anything like this happened to other people this week? Any tips on
> how to solve the problem?
>
>     Thank you very much,
>
>     Bruno
>
>
>
>     ------------------------------
>
>     Message: 5
>     Date: Wed, 26 Sep 2012 09:15:36 +0200
>     From: Ralf Mardorf <ralf.mardorf at alice-dsl.net>
>     To: Ubuntu Studio Users Help and Discussion
>             <ubuntu-studio-users at lists.ubuntu.com>
>     Subject: Re: USB interface stopped working after update
>     Message-ID: <1348643736.1175.17.camel at localhost.localdomain>
>     Content-Type: text/plain; charset="UTF-8"
>
>     If you upgraded using Synaptic, there'll be a history about the
> upgraded
>     packages. Please send a copy of this list.
>
>     Regards,
>     Ralf
>
>
>
>
> --
> Ubuntu-Studio-users mailing list
> Ubuntu-Studio-users at lists.ubuntu.com
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-studio-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/ubuntu-studio-users/attachments/20121011/865b8cb7/attachment-0001.html>


More information about the Ubuntu-Studio-users mailing list