A bad experience ...

D. Michael McIntyre michael.mcintyre at rosegardenmusic.com
Thu Jan 31 01:36:36 GMT 2008


On Wednesday 30 January 2008, Christopher Stamper wrote:

> I've even had projects in rosegarden start acting strangly and then get
> destroyed beyond fixing. Shouldn't ever use it for recording... ;-)

Do you still have any of the damaged projects?  Chances are excellent they can 
be repaired, or at least partially restored.

I've probably been putting Rosegarden to actual field use longer than anyone 
else on the entire planet, and I can say that the characterization that it is 
fundamentally unreliable and unusable is undeserved.  I have seen many 
problems that mangled the data to the point where Rosegarden could no longer 
read it, but the problems have all been rather trivial to repair, and the 
data still safe and sound underneath whatever superficial thing caused the 
breakage.

On the other hand, I can relate to the original poster's humiliation, as I 
have watched all of this stuff, Rosegarden included, take a huge crap in 
front of a skeptical audience more times than I care to remember.

I agree that if you want something to work guaranteed, fork over a gob of 
cash, and buy the real stuff.  Even if the real stuff doesn't actually work, 
at least you'll be someone else's support problem.  I don't mean that in a 
personal way directed at you, Christopher, just in general at any user who 
really needs something to work guaranteed.  I can't make that guarantee, and 
I don't have a lot of patience for dealing with people who have expectations 
like that.  They're almost impossible to satisfy.  Whereas the users who are 
willing to take these things in stride can often work productively with the 
development team to build toward better results in the future.

-- 
D. Michael McIntyre 



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