Requesting help/no response to pings

[Lukasz Zemczak]

Hey Erich.

I will of course handle the SRU, that is one of my priotity items for
today. And I also noticed the inability of rebuilding studio, I saw
the build being stuck on Rebuild. I will look into the tracker today
as well.
Sadly I am and will be working with limited capacity for a while with
this broken hand. Using the mouse or keyboard takes three times longer
for me.

Cheers,

On Tue, 27 Aug 2024 at 01:20, Erich Eickmeyer <eeickmeyer at ubuntu.com> wrote:
>
> Hi release team and archive admins!
>
> For at least the past week, I and others have been pinging/highlighting
> ubuntu-archive and ubuntu-release in #ubuntu-release on IRC trying to
> get a response for help. Here are some examples:
>
>   * I am unable to do an ISO rebuild request from the ISO tracker (this
>     has never occurred before), I suspect an issue with cdimage, but
>     this needs release team attention.
>   * Kubuntu and Ubuntu Studio are still in the process of transitioning
>     to Plasma 6 for Oracular, and are blocked by packages needing
>     removal [1].
>   * Ubuntu Studio's oracular builds are failing due to a preinst script
>     error in the usbmuxd package and I cannot figure out why since they
>     are *not* failing in Kubuntu, so I have been requesting assistance.
>   * Ubuntu Studio has an ongoing SRU for users to be in the audio group
>     by default[2] with an adduser wrapper, targeted for 24.04.1 this
>     Thursday. While the SRU team is involved, this needs to be expedited
>     for the release.
>   * Many others have had requests for package removals, FFes, and other
>     requests have been done in #ubuntu-release and have gone completely
>     unanswered/unacknowledged, including an FFe by Rico Tzschichholz for
>     LibreOffice 24.8.x for oracular [3].
>
> These are just examples that I know off the top of my head because they
> affect my projects, but there have been plenty more. I understand you've
> all been busy this cycle, and we've all heard radio silence on IRC for
> more than a week. However, since many of these are time-sensitive asks,
> I wanted to ask, perhaps on behalf of the rest of the community, if
> there's a better way to request assistance than IRC these days? We all
> very much need answers and acknowledgements on these issues.
>
> Thanks in advance!
> Erich
>
> [1] https://launchpad.net/bugs/2077506
> [2] https://launchpad.net/bugs/2063899
> [3] https://launchpad.net/bugs/2077516
>
> --
> Erich Eickmeyer
> Ubuntu MOTU
> Project Leader - Ubuntu Studio
> Technical Lead - Edubuntu
>
>
> --
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> Ubuntu-release at lists.ubuntu.com
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-- 
Łukasz 'sil2100' Zemczak
 Foundations Team
 Tools Squad Engineering Manager
 lukasz.zemczak at canonical.com
 www.canonical.com