Requesting help/no response to pings

[Erich Eickmeyer]

Hi release team and archive admins!

For at least the past week, I and others have been pinging/highlighting 
ubuntu-archive and ubuntu-release in #ubuntu-release on IRC trying to 
get a response for help. Here are some examples:

  * I am unable to do an ISO rebuild request from the ISO tracker (this
    has never occurred before), I suspect an issue with cdimage, but
    this needs release team attention.
  * Kubuntu and Ubuntu Studio are still in the process of transitioning
    to Plasma 6 for Oracular, and are blocked by packages needing
    removal [1].
  * Ubuntu Studio's oracular builds are failing due to a preinst script
    error in the usbmuxd package and I cannot figure out why since they
    are *not* failing in Kubuntu, so I have been requesting assistance.
  * Ubuntu Studio has an ongoing SRU for users to be in the audio group
    by default[2] with an adduser wrapper, targeted for 24.04.1 this
    Thursday. While the SRU team is involved, this needs to be expedited
    for the release.
  * Many others have had requests for package removals, FFes, and other
    requests have been done in #ubuntu-release and have gone completely
    unanswered/unacknowledged, including an FFe by Rico Tzschichholz for
    LibreOffice 24.8.x for oracular [3].

These are just examples that I know off the top of my head because they 
affect my projects, but there have been plenty more. I understand you've 
all been busy this cycle, and we've all heard radio silence on IRC for 
more than a week. However, since many of these are time-sensitive asks, 
I wanted to ask, perhaps on behalf of the rest of the community, if 
there's a better way to request assistance than IRC these days? We all 
very much need answers and acknowledgements on these issues.

Thanks in advance!
Erich

[1] https://launchpad.net/bugs/2077506
[2] https://launchpad.net/bugs/2063899
[3] https://launchpad.net/bugs/2077516

--
Erich Eickmeyer
Ubuntu MOTU
Project Leader - Ubuntu Studio
Technical Lead - Edubuntu