Disabling whoopsie by default in the 12.04.1 release

[Steve Langasek]

On Mon, Aug 06, 2012 at 01:09:54PM +0200, Sebastien Bacher wrote:
> >I think we could argue about whether it's showing up "too often." It's
> >showing up precisely as often as the user is experiencing crashes. At
> >present, this is 1.47 times a day on average (a value we wont know if
> >we turn off error reporting). If consensus is that's too often, then
> >we should be focused on bringing that number down by fixing the most
> >pressing issues.

> That's 10 times a week, that seems very often to me yes.

My understanding is that this is not a correct extrapolation of the numbers
in the graph - that the average given for each day is based on the number of
users who sent submissions *on that day*, not on the number of users who
have ever submitted.  So the value on this graph will *always* be >= 1, and
that doesn't actually tell us anything AFAICS.  Hopefully Evan can provide
some more data here.

> >If I was still working on the installer, I could go to the website
> >right now, punch ubiquity into the box and instantly have a list of
> >what I need to focus my attention on. I *wish* I had this five years
> >ago when Launchpad already had thousands of open bugs for ubiquity.
> Right, that's precisely the issue ... we collect those datas but for
> who? Out of software-center who has dedicated people I would say
> there has been very little progress on the most commonly reported
> bugs since precise.

I feel I need to set the record straight here.  The top five crashes on
errors.u.c on Foundations team packages for the month of August are:

  bug #1027648 - ubiquity
  bug #818760  - update-manager
  bug #926340  - aptdaemon
  bug #972436  - update-manager
  bug #628104  - update-manager

Of these:

 - 1 has just been published as an SRU (so will probably fall down the list
   soon)
 - 1 is in progress and still targeted to 12.04.1
 - 1 has been accepted into precise-proposed last week, and errors.u.c
   confirms that no one is reporting the crash in the new version
 - 1 has been triaged for a while and will be one to look at after 12.04.1
 - 1 is a surprise recent addition to the priority bug list, noticed by way
   of errors.u.c.

This is in addition to the other top crashers from errors.u.c that have
already been fixed since the precise release - there have been a number of
them, but I can't tell you how many because we weren't keeping score.

So, no, I don't agree that there has been little progress outside of
software-center.  Foundations is absolutely making use of this to help us
prioritize bugfixing.

-- 
Steve Langasek                   Give me a lever long enough and a Free OS
Debian Developer                   to set it on, and I can move the world.
Ubuntu Developer                                    http://www.debian.org/
slangasek at ubuntu.com                                     vorlon at debian.org
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