There's an idiot mass-closing old unfixed bugs

[C de-Avillez]

On Mon, 18 Apr 2016 13:52:07 -0700
Brian Murray <brian at ubuntu.com> wrote:

<snip/>

> I personally think that is disrespectful of the work the bug
reporter
> may have put into the bug report.  Additionally, lots of bugs do
> persist from release to release and plenty of packages use the same
> version across multiple releases.  Subsequently, I think bug triagers
> should make and effort to recreate the bug report and if there is
> insufficient information then proceed down the Incomplete path.

How about the following:

For bugs in EOL:
    close all EOL-ed release tasks
    if could_test (in a supported release):
        update_bug with details & version tested
        if cannot_reproduce:
            update_bug "As such, closing blah blah"
            close bug
    elif no_time or no_knowHow or no_patience:
        LEAVE_BUG_OPEN.

I think it is quite simple to follow the pseudo-code above.

In general, closing a bug because it is too old is the wrong move. It
is not triaging.

One may decide to only triage the current release or, maybe, only
the current in-devel -- it is one's decision. If you do not care about
older bugs, that's OK. But, still, old bugs are important.

Some people get nervous when they see the number of open bugs we have,
and think that by closing as many as possible we will "look better."

We will *not* look better. We will, on the other hand, look better if
we get more triagers, and do a decent triager work.

But, no matter what, the tone of the OP's emails is wrong.

Cheers,

..C..
    
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