"The crash belongs to a package that is not installed." ???

[Brian Murray]

On Wed, Sep 26, 2012 at 11:02:35AM +0100, Brendan Donegan wrote:
> On 25/09/12 15:54, Brian Murray wrote:
> >On Tue, Sep 25, 2012 at 09:44:25AM +0200, Gabor Toth wrote:
> >>Just a question here.
> >>
> >> From time to time I get a system crash window popping up and saying
> >>that there was a crash.  I click on send the report - of course - and
> >>then it comes up with another window saying "The crash belongs to a
> >>package that is not installed."
> >>
> >>I do not get it.  How can a package crash that is not even installed?
> >>Can anyone light my way in this?
> >Knowing what the contents of /var/crash is would be helpful in
> >determining which application crashed.  For example:
> >
> >/var/crash/_usr_share_apport_apportcheckresume.1000.crash
> >
> >indicates the application /usr/share/apport/apportcheckresume crashed
> >and I know that is a part of apport.  (You could check via dpkg -S
> >/usr/share/apport/apportcheckresume.)  Then I can use apt-cache policy
> >to see if apport is installed:
> >
> >apport:
> >   Installed: 2.5.2-0ubuntu4
> >   Candidate: 2.5.2-0ubuntu4
> >
> >--
> >Brian Murray
> >Ubuntu Bug Master
> >
> Something similar happens when the version of the package that
> crashed does not match the one in the archive. It is intended to
> stop bugs from being reported on old package versions, but the text
> is deeply confusing. I wonder is it that?

Are you referring to this Unreportable Reason?

http://bazaar.launchpad.net/~ubuntu-branches/ubuntu/quantal/apport/quantal/view/head:/apport/ui.py#L122

That doesn't seem terribly confusing to me.  If it isn't that particular
reason search for other Unreportable Reason instances and please let me
know which one is confusing.

Thanks! 
--
Brian Murray
Ubuntu Bug Master