[Bug 2084699] [NEW] package firefox 131.0.2+build1-0ubuntu0.22.04.1~mt1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Betty Post]

Public bug reported:

On upgrading from 22.04 to 24.04 Noble Nambot it said I must use snap
for Thunderbird.   It couldn't install a "tmp/apt-dpkg-install" package
for either of Thunderbird or Firefox.  Then grub install devices said
grub boot loader no longer present, so I checked /dev/sda for "configure
grub-pc". it said it couldn't install the upgrade and a recovery will
run.  The last terminal message said errors were encounter while
processing thunderbird-locale-en and thunderbird-locale-en-us.

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: firefox 131.0.2+build1-0ubuntu0.22.04.1~mt1
ProcVersionSignature: Ubuntu 5.15.0-124.134-generic 5.15.163
Uname: Linux 5.15.0-124-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  post       2227 F.... pulseaudio
 /dev/snd/controlC1:  post       2227 F.... pulseaudio
 /dev/snd/controlC2:  post       2227 F.... pulseaudio
BuildID: 20241008210941
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Wed Oct 16 09:01:24 2024
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2014-10-06 (3663 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
IpRoute:
 default via 192.168.0.1 dev eth0 proto dhcp metric 100 
 default via 192.168.0.1 dev eth0 proto dhcp src 192.168.0.222 metric 100 
 169.254.0.0/16 dev eth0 scope link metric 1000 
 192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.222 metric 100
Locales: extensions.sqlite corrupt or missing
MachineType: ASUS All Series
PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:288
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=48.0/20160728204513 (Out of date)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6.1
 apt  2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
Title: package firefox 131.0.2+build1-0ubuntu0.22.04.1~mt1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-10-16 (0 days ago)
dmi.bios.date: 04/23/2014
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0702
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-AR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd04/23/2014:br4.6:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-AR:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:skuAll:
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.version: System Version
dmi.sys.vendor: ASUS
mtime.conffile..etc.init.d.apport: 2024-07-22T10:59:07

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package need-duplicate-check noble

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https://bugs.launchpad.net/bugs/2084699

Title:
  package firefox 131.0.2+build1-0ubuntu0.22.04.1~mt1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

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