[Bug 2083896] [NEW] package thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1

[Luis]

Public bug reported:

i think the bug is in the previous software ubuntu 20, the bug report
was showed just during installing the thunderbird package, and that not
could be installed

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 6.8.0-45.45~22.04.1-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   nautilus   1475 F...m pulseaudio
 /dev/snd/controlC0:  nautilus   1475 F.... pulseaudio
BuildID: 20240903191356
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Mon Oct  7 20:21:35 2024
ErrorMessage: new thunderbird package pre-installation script subprocess returned error exit status 1
ForcedLayersAccel: False
InstallationDate: Installed on 2020-08-30 (1499 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IpRoute:
 default via 192.168.100.1 dev enp2s0 proto dhcp metric 100 
 default via 192.168.100.1 dev enp2s0 proto dhcp src 192.168.100.87 metric 100 
 192.168.100.0/24 dev enp2s0 proto kernel scope link src 192.168.100.87 metric 100
MachineType: HP HP ENVY Notebook
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.22.6ubuntu6.1
 apt  2.7.14build2
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1 failed to install/upgrade: new thunderbird package pre-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to noble on 2024-10-08 (0 days ago)
dmi.bios.date: 09/07/2015
dmi.bios.release: 15.24
dmi.bios.vendor: Insyde
dmi.bios.version: F.18
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80E5
dmi.board.vendor: HP
dmi.board.version: 87.36
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 87.36
dmi.modalias: dmi:bvnInsyde:bvrF.18:bd09/07/2015:br15.24:efr87.36:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn80E5:rvr87.36:cvnHP:ct10:cvrChassisVersion:skuK8P16LA#ABM:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY Notebook
dmi.product.sku: K8P16LA#ABM
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
mtime.conffile..etc.init.d.apport: 2024-07-22T08:59:07

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package need-duplicate-check noble

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https://bugs.launchpad.net/bugs/2083896

Title:
  package thunderbird 1:115.15.0+build1-0ubuntu0.22.04.1 failed to
  install/upgrade: new thunderbird package pre-installation script
  subprocess returned error exit status 1

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