[Bug 1987527] [NEW] package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

Bashir 1987527 at bugs.launchpad.net
Wed Aug 24 13:08:28 UTC 2022


Public bug reported:

After upgrade from Ubuntu 20.04 to 22.04, the Firefox browser could not
open.

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: firefox 1:1snap1-0ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-46.49-generic 5.15.39
Uname: Linux 5.15.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
Date: Tue Aug 16 12:05:53 2022
ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2018-03-08 (1629 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.1
 apt  2.4.7
Snap: firefox 104.0-3 (latest/stable)
Snap.Changes:
 ID   Status  Spawn                      Ready                      Summary
 603  Done    2022-08-23T16:40:48+01:00  2022-08-23T16:42:16+01:00  Refresh "firefox" snap from "esr/edge" channel
 604  Done    2022-08-23T16:42:39+01:00  2022-08-23T16:44:13+01:00  Refresh "firefox" snap from "latest/stable" channel
SourcePackage: firefox
Title: package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package jammy

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Title:
  package firefox 1:1snap1-0ubuntu2 failed to install/upgrade: new
  firefox package pre-installation script subprocess returned error exit
  status 1

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