[Bug 1987224] Re: package firefox 103.0+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1

[Yuri Vrancken]

Hi Oliver,
The install now worked. Thanks for the update.

Regards,

Yuri Vrancken


    On Monday, August 22, 2022 at 08:10:48 AM GMT+2, Olivier Tilloy <1987224 at bugs.launchpad.net> wrote:  
 
 Relevant debug output from DpkgTerminalLog.txt:

==> Installing the firefox snap
error: cannot perform the following tasks:
- Download snap "firefox" (1670) from channel "stable" (Get https://canonical-lgw01.cdn.snapcraftcontent.com/download-origin/canonical-lgw01/3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk_1670.snap?interactive=1&token=1661126400_8c49199b3b580b188a988abffbbf25cd477d195f: read tcp 192.168.2.199:39844->185.125.190.27:443: read: connection reset by peer)

This looks like a transient network failure. Would you mind retrying?

    sudo apt reinstall firefox

** Changed in: firefox (Ubuntu)
      Status: New => Incomplete

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Title:
  package firefox 103.0+build1-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

Status in firefox package in Ubuntu:
  Incomplete

Bug description:
  Tryning to upgrade to the new ubuntu version fails

  ProblemType: Package
  DistroRelease: Ubuntu 22.04
  Package: firefox 103.0+build1-0ubuntu0.20.04.1
  ProcVersionSignature: Ubuntu 5.14.0-1045.51-oem 5.14.21
  Uname: Linux 5.14.0-1045-oem x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  AudioDevicesInUse:
  USER        PID ACCESS COMMAND
  /dev/snd/controlC0:  yuri      2469 F.... pulseaudio
  BuildID: 20220718155818
  CasperMD5CheckResult: unknown
  Channel: Unavailable
  Date: Sun Aug 21 22:45:24 2022
  ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1
  ForcedLayersAccel: False
  InstallationDate: Installed on 2022-01-17 (215 days ago)
  InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
  IpRoute:
  default via 192.168.2.254 dev wlp0s20f3 proto dhcp metric 600 
  169.254.0.0/16 dev wlp0s20f3 scope link metric 1000 
  192.168.2.0/24 dev wlp0s20f3 proto kernel scope link src 192.168.2.199 metric 600
  NoProfiles: True
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.10, Python 3.10.4, python3-minimal, 3.10.4-0ubuntu2
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions:
  dpkg 1.21.1ubuntu2.1
  apt  2.4.7
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Title: package firefox 103.0+build1-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1
  UpgradeStatus: Upgraded to jammy on 2022-08-21 (0 days ago)
  dmi.bios.date: 06/09/2022
  dmi.bios.release: 1.11
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.11.0
  dmi.board.name: 0C6CP1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.11.0:bd06/09/2022:br1.11:svnDellInc.:pnXPS159510:pvr:rvnDellInc.:rn0C6CP1:rvrA01:cvnDellInc.:ct10:cvr:sku0A61:
  dmi.product.family: XPS
  dmi.product.name: XPS 15 9510
  dmi.product.sku: 0A61
  dmi.sys.vendor: Dell Inc.

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Title:
  package firefox 103.0+build1-0ubuntu0.20.04.1 failed to
  install/upgrade: new firefox package pre-installation script
  subprocess returned error exit status 1

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1987224/+subscriptions