[Bug 1858280] Re: Firefox reports "cannot connect to internet" message

Fri Feb 7 19:04:20 UTC 2020

Thank you for your assistance, J. Chosta

On Thu, Feb 6, 2020 at 9:30 PM Daniel van Vugt <
daniel.van.vugt at canonical.com> wrote:

> ** Summary changed:
>
> - Software mimics internet disconnect problem on startup
> + Firefox reports "cannot connect to internet" message
>
> ** Package changed: xorg (Ubuntu) => firefox (Ubuntu)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1858280
>
> Title:
>   Firefox reports "cannot connect to internet" message
>
> Status in firefox package in Ubuntu:
>   New
>
> Bug description:
>   Upon initial start-up, when opening Firefox browser, a  "cannot
>   connect to internet message" is displayed on-screen. It suggest to
>   check wiring, but wiring is fine but I checked it still. I run the
>   diagnostics and go to submit trouble report and the bug clears out.
>   The diagnostics do a list of program files that I have submitted
>   numerous times already....Today the disconnect happened on 2nd startup
>   after computer was shut down for a bit. I always use Firefox browser,
>   and never had problems before these incidents. I am always able to
>   recover after diagnostics are run. Is there a bug clearing program
>   that I can run to clear out this nuisance problem??  Thank you for
>   your time, J. Chosta
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
>   Uname: Linux 4.15.0-72-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.9-0ubuntu7.9
>   Architecture: amd64
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   Date: Sat Jan  4 10:33:13 2020
>   DistUpgraded: 2018-12-25 11:16:26,692 DEBUG icon theme changed,
> re-reading
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   DpkgLog:
>
>   ExtraDebuggingInterest: Yes
>   GraphicsCard:
>    Advanced Micro Devices, Inc. [AMD/ATI] RV610 [Radeon HD 2400 PRO]
> [1002:94c3] (prog-if 00 [VGA controller])
>      Subsystem: Dell Radeon HD 2400 Pro [1028:0302]
>   InstallationDate: Installed on 2016-08-03 (1249 days ago)
>   InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64
> (20140722.2)
>   MachineType: Dell Inc. Dell XPS420
>   ProcEnviron:
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
> root=UUID=e737e1ac-8869-44b7-a03f-477223f8ffff ro drm.debug=0xe
> plymouth:debug
>   SourcePackage: xorg
>   UpgradeStatus: Upgraded to bionic on 2018-12-25 (374 days ago)
>   dmi.bios.date: 03/27/2008
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A04
>   dmi.board.name: 0TP406
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 7
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA04:bd03/27/2008:svnDellInc.:pnDellXPS420:pvr:rvnDellInc.:rn0TP406:rvr:cvnDellInc.:ct7:cvr:
>   dmi.product.name: Dell XPS420
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
>   version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev
> 1:2.10.5-1ubuntu1
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20171229-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
>   xserver.bootTime: Tue Dec 25 08:33:58 2018
>   xserver.configfile: default
>   xserver.devices:
>    input        Power Button         KEYBOARD, id 6
>    input        Power Button         KEYBOARD, id 7
>    input        Logitech Logitech USB Speaker KEYBOARD, id 8
>    input        Logitech USB-PS/2 Optical Mouse MOUSE, id 9
>    input        Dell Dell USB Keyboard KEYBOARD, id 10
>   xserver.errors:
>
>   xserver.logfile: /var/log/Xorg.0.log
>   xserver.version: 2:1.18.4-0ubuntu0.8
>   xserver.video_driver: radeon
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1858280/+subscriptions
>

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Title:
  Firefox reports "cannot connect to internet" message

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