[Bug 1740180] Re: Firefox stops loading Farmville 2 and hangs.
Ken Wagner
1740180 at bugs.launchpad.net
Thu Mar 21 17:26:29 UTC 2019
apport information
** Description changed:
STR: Start Firefox (56 or 57), go to Facebook. Start Farmville 2.
Farmville 2 hangs while loading. Never plays.
The Adobe Flash Player is properly installed. Has also been re-
installed. Ditto for FireFox.
Does not matter if using Ubuntu 16.04 or 17.10.
Farmville 2 via Facebook in Firefox hangs. Also will not work if run
from the Zynga URL (the makers of Farmville 2. Other Facebook games work
well. Try "Pearl's Perils."
Happy to help with testing if you like. This has been tested on both
desktops and laptops.
Thanks,
Ken Wagner
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.23
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Tue Dec 26 15:59:05 2017
InstallationDate: Installed on 2017-03-06 (295 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ken 2466 F.... pulseaudio
/dev/snd/pcmC0D0p: ken 2466 F...m pulseaudio
/dev/snd/controlC0: ken 2466 F.... pulseaudio
/dev/snd/controlC2: ken 2466 F.... pulseaudio
BuildID: 20180614184508
Channel: beta
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2018-03-28 (94 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
IpRoute:
default via 192.168.0.1 dev enp2s0 proto static metric 100
default via 192.168.1.1 dev wlx7cdd908b43ea proto static metric 600
169.254.0.0/16 dev wlx7cdd908b43ea scope link metric 1000
192.168.0.0/24 dev enp2s0 proto kernel scope link src 192.168.0.10 metric 100
192.168.1.0/24 dev wlx7cdd908b43ea proto kernel scope link src 192.168.1.2 metric 600
Locales: extensions.sqlite corrupt or missing
MostRecentCrashID: bp-61ed5f93-fc76-48cc-8c5e-05d080180530
Package: firefox 61.0~b14+build1-0ubuntu0.16.04.1 [origin: LP-PPA-mozillateam-firefox-next]
PackageArchitecture: amd64
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources:
/usr/lib/firefox/defaults/pref/vendor-gre.js
/usr/lib/firefox/defaults/pref/channel-prefs.js
prefs.js
ProcVersionSignature: Ubuntu 4.13.0-45.50~16.04.1-generic 4.13.16
Profiles: Profile0 (Default) - LastVersion=61.0/20180614184508 (In use)
RunningIncompatibleAddons: False
SubmittedCrashIDs:
bp-61ed5f93-fc76-48cc-8c5e-05d080180530
bp-481cf9ec-efcd-4900-93aa-4e8940180512
bp-ad49167e-7776-4ff5-8acc-5adb50180421
bp-08f026d0-e273-45fb-b355-c70ae0180402
Tags: xenial third-party-packages beta-channel
Themes: extensions.sqlite corrupt or missing
Uname: Linux 4.13.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 LE R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/09/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.
+ ---
+ AddonCompatCheckDisabled: False
+ ApportVersion: 2.20.1-0ubuntu2.18
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: ken 4810 F.... pulseaudio
+ /dev/snd/pcmC1D0p: ken 4810 F...m pulseaudio
+ /dev/snd/controlC1: ken 4810 F.... pulseaudio
+ /dev/snd/controlC0: ken 4810 F.... pulseaudio
+ BuildID: 20190317215230
+ Channel: Unavailable
+ DistroRelease: Ubuntu 16.04
+ Extensions: extensions.sqlite corrupt or missing
+ ForcedLayersAccel: False
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
+ InstallationDate: Installed on 2018-03-28 (358 days ago)
+ InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
+ IpRoute:
+ default via 192.168.0.1 dev enp2s0 proto static metric 100
+ default via 192.168.1.1 dev wlx7cdd908b43ea proto static metric 600
+ 169.254.0.0/16 dev wlx7cdd908b43ea scope link metric 1000
+ 192.168.0.0/24 dev enp2s0 proto kernel scope link src 192.168.0.10 metric 100
+ 192.168.1.0/24 dev wlx7cdd908b43ea proto kernel scope link src 192.168.1.3 metric 600
+ Locales: extensions.sqlite corrupt or missing
+ MostRecentCrashID: bp-61ed5f93-fc76-48cc-8c5e-05d080180530
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: firefox 66.0+build3-0ubuntu0.16.04.2
+ PackageArchitecture: amd64
+ Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
+ PrefSources: prefs.js
+ ProcEnviron:
+ LANGUAGE=en_US
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 4.15.0-46.49~16.04.1-generic 4.15.18
+ Profiles: Profile0 (Default) - LastVersion=66.0/20190317215230 (In use)
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RunningIncompatibleAddons: False
+ SubmittedCrashIDs:
+ bp-61ed5f93-fc76-48cc-8c5e-05d080180530
+ bp-481cf9ec-efcd-4900-93aa-4e8940180512
+ bp-ad49167e-7776-4ff5-8acc-5adb50180421
+ bp-08f026d0-e273-45fb-b355-c70ae0180402
+ Tags: xenial
+ Themes: extensions.sqlite corrupt or missing
+ Uname: Linux 4.15.0-46-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 04/09/2014
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 2501
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: M5A97 LE R2.0
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: To Be Filled By O.E.M.
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/09/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97LER2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: To be filled by O.E.M.
+ dmi.product.version: To be filled by O.E.M.
+ dmi.sys.vendor: To be filled by O.E.M.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1740180/+attachment/5248248/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1740180
Title:
Firefox stops loading Farmville 2 and hangs.
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