[Bug 1246909] [NEW] Firefox freezes and crashes: Broken pipe

OrelEagle 1246909 at bugs.launchpad.net
Thu Oct 31 22:00:48 UTC 2013


Public bug reported:

I'm using Ubuntu GNOME 13.10 with Firefox 24, but I've had the problem
since Ubuntu GNOME 13.04 (i386 same computer) and Firefox 21. I finally
managed to get a stacktrace so I can write a proper bug report.

I get this problem at least once per day: Firefox becomes slow
(typically scrolling is not reacting immediately) and then totally
freezes. I have to force quit and restart it. It seems to happen
"randomly", as I couldn't find any pattern.

I managed to reproduce this bug with a completely new profile, no
extension installed. It took around 2 hours of browsing before it
occured.

I'm not sure if it could be related, but I regularly use the "tab
groups" feature (Panorama) and I did use it a few minutes before the
crash reported here.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: firefox 24.0+build1-0ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  aurelien   1694 F.... pulseaudio
 /dev/snd/pcmC0D0p:   aurelien   1694 F...m pulseaudio
BuildID: 20130917154415
Channel: Unavailable
Date: Thu Oct 31 22:54:26 2013
DefaultProfilePlugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 IcedTea-Web Plugin (using IcedTea-Web 1.4 (1.4-3ubuntu2)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
DefaultProfilePrefSources:
 prefs.js
 /usr/share/mozilla/extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/ubufox at ubuntu.com/defaults/preferences/001ubuntu-gnome-mods.js
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2013-10-21 (10 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
IpRoute:
 default via 192.168.178.1 dev wlan0  proto static 
 192.168.178.0/24 dev wlan0  proto kernel  scope link  src 192.168.178.31  metric 9
MarkForUpload: True
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0Plugins:
 Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
 IcedTea-Web Plugin (using IcedTea-Web 1.4 (1.4-3ubuntu2)) - /usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so (icedtea-7-plugin)
 Gnome Shell Integration - /usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
 iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla)
Profile0PrefSources:
 prefs.js
 [Profile]/extensions/{3d7eb24f-2740-49df-8937-200b1cc08f8a}/defaults/preferences/flashblock.js
 [Profile]/extensions/{479a1e2b-c0cf-4c2f-b04e-95ddb5ccb8c0}/defaults/preferences/defaults.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile0 - LastVersion=24.0/20130917154415
 Profile1 (Default) - LastVersion=24.0/20130917154415 (In use)
RelatedPackageVersions:
 icedtea-7-plugin  1.4-3ubuntu2
 gnome-shell       3.8.4-0ubuntu5
 rhythmbox-mozilla 2.99.1-0ubuntu1
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/19/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd07/19/2012:svnAcer:pnAO756:pvrV1.05:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.05:
dmi.product.name: AO756
dmi.product.version: V1.05
dmi.sys.vendor: Acer

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "stacktrace"
   https://bugs.launchpad.net/bugs/1246909/+attachment/3897121/+files/gdb.txt

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  Firefox freezes and crashes: Broken pipe

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