[Bug 1243385] [NEW] Enigmail is disabled, cannot be used at all

[Reimar Döffinger]

Public bug reported:

The enigmail addon shows as "disabled" in Thunderbird and cannot be enabled.
Unfortunately Thunderbird provides no information whatsoever on the reason.
>From past experience I suspect this is due to the binaries in the addon, and Thunderbird and enigmail not agreeing on the name of the CPU architecture. Note this is on an ARM beagleboard.
Notice the supicious paths in the enigmail package, like platform/Linux_unknown
Note that I have no proof whatsoever that this is related to the issue though, it is just a guess.
I tried to debug it a bit myself with "strace -f -e open" but I couldn't even see it touch any files related to enigmail (but somehow it must detect it is installed, since it appears in the plugin list, but just it is disabled and there is no enable button).
Any help is appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: enigmail 2:1.5.2-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-54.82-omap 3.2.50
Uname: Linux 3.2.0-54-omap armv7l
ApportVersion: 2.0.1-0ubuntu17.5
Architecture: armhf
Date: Tue Oct 22 21:34:24 2013
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: enigmail
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: enigmail (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug armhf precise running-unity

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https://bugs.launchpad.net/bugs/1243385

Title:
  Enigmail is disabled, cannot be used at all

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