[Bug 1250916] [NEW] 100 % CPU while browsing a mail with an attachement

[jlmas]

Public bug reported:

When browsing a mail with an attachment, thunderbird freeze and use
about 100% CPU. Even in safe mode. Nothing appears on the console log

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 1:24.1.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-55.85-generic 3.2.51
Uname: Linux 3.2.0-55-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: I82801AAICH [Intel 82801AA-ICH], device 0: Intel ICH [Intel 82801AA-ICH]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  jlmas      2791 F.... pulseaudio
BuildID: 20131028131509
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'I82801AAICH'/'Intel 82801AA-ICH with STAC9700,83,84 at irq 21'
   Mixer name	: 'SigmaTel STAC9700,83,84'
   Components	: 'AC97a:83847600'
   Controls      : 34
   Simple ctrls  : 24
Channel: Unavailable
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
Date: Wed Nov 13 16:53:09 2013
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
IpRoute:
 default via 10.0.2.2 dev eth0  proto static 
 10.0.2.0/24 dev eth0  proto kernel  scope link  src 10.0.2.15  metric 1 
 169.254.0.0/16 dev eth0  scope link  metric 1000
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
Locales: extensions.sqlite corrupt or missing
MarkForUpload: True
MostRecentCrashID: bp-c4fab2fa-c9a9-4160-a0dc-c58412130703
PrefSources:
 prefs.js
 /usr/lib/thunderbird/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=24.1.0/20131028131509
RelatedPackageVersions:
 rhythmbox-mozilla 2.96-0ubuntu4.3
 totem-mozilla     3.0.1-0ubuntu21.1
 gnome-shell       3.4.1-0ubuntu2
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1250916

Title:
  100 % CPU while browsing a mail with an attachement

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1250916/+subscriptions