[Bug 1215524] [NEW] Thunderbird deletes messages rather than move them to Deleted

John Rose john.aaron.rose at gmail.com
Thu Aug 22 16:15:16 UTC 2013


Public bug reported:

On Ubuntu Precise 64 bit using Thunderbird v17.0.8, deleting a message
(on Gmail account using IMAP) from Inbox, the message is not moved to
the Deleted folder but is removed completely.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: thunderbird 17.0.8+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.5.0-39.60~precise1-generic 3.5.7.17
Uname: Linux 3.5.0-39-generic x86_64
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC887-VD Analog [ALC887-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  john       2158 F.... pulseaudio
 /dev/snd/controlC1:  john       2158 F.... pulseaudio
BuildID: 20130804001519
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d00000 irq 43'
   Mixer name	: 'Realtek ALC887-VD'
   Components	: 'HDA:10ec0887,1458a002,00100302'
   Controls      : 40
   Simple ctrls  : 21
Card1.Amixer.info:
 Card hw:1 'U0x46d0x9a4'/'USB Device 0x46d:0x9a4 at usb-0000:00:1d.0-1.6.5, high speed'
   Mixer name	: 'USB Mixer'
   Components	: 'USB046d:09a4'
   Controls      : 2
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 14
   Mono: Capture 7 [50%] [29.00dB] [on]
Channel: Unavailable
Date: Thu Aug 22 17:11:42 2013
ForcedLayersAccel: False
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
IpRoute:
 default via 192.168.1.1 dev eth0  proto static 
 169.254.0.0/16 dev eth0  scope link  metric 1000 
 192.168.1.0/24 dev eth0  proto kernel  scope link  src 192.168.1.12  metric 1
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MarkForUpload: True
PrefSources:
 prefs.js
 [Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
 [Profile]/extensions/{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}/defaults/preferences/preferences.js
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=17.0.8/20130804001519 (In use)
RelatedPackageVersions:
 rhythmbox-mozilla 2.96-0ubuntu4.3
 totem-mozilla     3.0.1-0ubuntu21.1
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 
dmi.bios.date: 12/19/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FA
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H61M-S2PV
dmi.board.vendor: INTEL Corporation
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Tecohnology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFA:bd12/19/2011:svnGigabyteTecohnologyCo.,Ltd.:pnH61M-S2PV:pvrTobefilledbyO.E.M.:rvnINTELCorporation:rnH61M-S2PV:rvrTobefilledbyO.E.M.:cvnGigabyteTecohnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H61M-S2PV
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Tecohnology Co., Ltd.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

-- 
You received this bug notification because you are a member of Mozilla
Bugs, which is subscribed to thunderbird in Ubuntu.
https://bugs.launchpad.net/bugs/1215524

Title:
  Thunderbird deletes messages rather than move them to Deleted

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1215524/+subscriptions




More information about the Ubuntu-mozillateam-bugs mailing list