[Bug 575166] Re: Cannot stream Netroadshow content despite having appropriate media content in Ubuntu 10.04

rusivi rusivi1 at gmail.com
Tue May 4 13:52:41 UTC 2010


** Attachment added: "Screenshot of the pop-up window."
   http://launchpadlibrarian.net/47795042/Screenshot.png

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/47794058/Dependencies.txt

** Attachment added: "ExtensionSummary.txt"
   http://launchpadlibrarian.net/47794059/ExtensionSummary.txt

** Attachment added: "profile_default_pluginreg.dat.txt"
   http://launchpadlibrarian.net/47794060/profile_default_pluginreg.dat.txt

** Attachment added: "profiles.ini.txt"
   http://launchpadlibrarian.net/47794061/profiles.ini.txt

** Description changed:

  Binary package hint: firefox
  
  1) lsb_release -rd
  Description:	Ubuntu 10.04 LTS
  Release:	10.04
  
  2) apt-cache policy flashplugin-installer
  flashplugin-installer:
-   Installed: 10.0.45.2ubuntu1
-   Candidate: 10.0.45.2ubuntu1
-   Version table:
-  *** 10.0.45.2ubuntu1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Packages
-         100 /var/lib/dpkg/status
+   Installed: 10.0.45.2ubuntu1
+   Candidate: 10.0.45.2ubuntu1
+   Version table:
+  *** 10.0.45.2ubuntu1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ lucid/multiverse Packages
+         100 /var/lib/dpkg/status
  
  apt-cache policy mozilla-plugin-vlc
  mozilla-plugin-vlc:
-   Installed: 1.0.6-1ubuntu1
-   Candidate: 1.0.6-1ubuntu1
-   Version table:
-  *** 1.0.6-1ubuntu1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
-         100 /var/lib/dpkg/status
+   Installed: 1.0.6-1ubuntu1
+   Candidate: 1.0.6-1ubuntu1
+   Version table:
+  *** 1.0.6-1ubuntu1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
+         100 /var/lib/dpkg/status
  
  apt-cache policy vlc
  vlc:
-   Installed: 1.0.6-1ubuntu1
-   Candidate: 1.0.6-1ubuntu1
-   Version table:
-  *** 1.0.6-1ubuntu1 0
-         500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
-         100 /var/lib/dpkg/status
+   Installed: 1.0.6-1ubuntu1
+   Candidate: 1.0.6-1ubuntu1
+   Version table:
+  *** 1.0.6-1ubuntu1 0
+         500 http://us.archive.ubuntu.com/ubuntu/ lucid/universe Packages
+         100 /var/lib/dpkg/status
  
  apt-cache policy firefox
  firefox:
-   Installed: 3.6.3+nobinonly-0ubuntu4
-   Candidate: 3.6.3+nobinonly-0ubuntu4
-   Version table:
-  *** 3.6.3+nobinonly-0ubuntu4 0
-         500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages
-         100 /var/lib/dpkg/status
+   Installed: 3.6.3+nobinonly-0ubuntu4
+   Candidate: 3.6.3+nobinonly-0ubuntu4
+   Version table:
+  *** 3.6.3+nobinonly-0ubuntu4 0
+         500 http://us.archive.ubuntu.com/ubuntu/ lucid/main Packages
+         100 /var/lib/dpkg/status
  
  3) What I expected to happen is when I navigate to the website:
  
  http://investors.firstenergycorp.com/phoenix.zhtml?c=102230&p=irol-
  EventDetails&EventId=2971678
  
  and click on "Click here for webcast" the pop-up comes up and plays
  flawlessly.
  
  4) What happened instead is that the webcast pop-up window comes up
  claiming no media player detected (please see screenshot for more
  details).
  
  I did a quick experiment: I went to the NetRoadshow website:
  
  www.netroadshow.com
  
  Then to RetailRoadshow website:
  
  www.retailroadshow.com
  
  and it gave me a Browser Support Info prompt:
  
  http://www.retailroadshow.com/sys/help/info.asp?m=browser
  
  However, when I installed User Agent Switcher 0.7.2 and set the agent
  for Internet Explorer 8, I could navigate around the RetailRoadshow
  website and even watch some presentations flawlessly.
  
+ I did try this method on the first website mentioned above but that did
+ not work, got same prompt.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: firefox 3.6.3+nobinonly-0ubuntu4
  ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-21-generic i686
  NonfreeKernelModules: fglrx
  Architecture: i386
  Date: Tue May  4 09:34:40 2010
  FirefoxPackages:
-  firefox 3.6.3+nobinonly-0ubuntu4
-  firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
-  firefox-branding 3.6.3+nobinonly-0ubuntu4
-  abroswer N/A
-  abrowser-branding N/A
+  firefox 3.6.3+nobinonly-0ubuntu4
+  firefox-gnome-support 3.6.3+nobinonly-0ubuntu4
+  firefox-branding 3.6.3+nobinonly-0ubuntu4
+  abroswer N/A
+  abrowser-branding N/A
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  SourcePackage: firefox

-- 
Cannot stream Netroadshow content despite having appropriate media content in Ubuntu 10.04
https://bugs.launchpad.net/bugs/575166
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