[Bug 574491] [NEW] Thunderbird Crashes When Pasting Text from Openoffice Writer

Jason Sollom jasons at cray.com
Mon May 3 14:09:36 UTC 2010


Public bug reported:

Binary package hint: thunderbird

Ubuntu version: 9.10 (Karmic Koala)
Package: Thunderbird
Thunderbird version: 2.0.0.24
--------------------------------------------------------------------------------------------
$ apt-cache policy thunderbird
thunderbird:
  Installed: 2.0.0.24+build1+nobinonly-0ubuntu0.9.10.2
  Candidate: 2.0.0.24+build1+nobinonly-0ubuntu0.9.10.2
  Version table:
 *** 2.0.0.24+build1+nobinonly-0ubuntu0.9.10.2 0
        500 http://us.archive.ubuntu.com karmic-updates/main Packages
        500 http://security.ubuntu.com karmic-security/main Packages
        100 /var/lib/dpkg/status
     2.0.0.23+build1+nobinonly-0ubuntu1 0
        500 http://us.archive.ubuntu.com karmic/main Packages
--------------------------------------------------------------------------------------------

What I expected to happen:
I am trying to paste text from Openoffice Writer into a Thunderbird e-mail.  I expected to be able to paste the text successfully via one of two methods.
1.  Using the ctrl-v short-cut.
2.  Highlighting the text in Openoffice Writer and pasting via a middle mouse button click in the Thunderbird e-mail.

What happened instead:
I am trying to paste text from Openoffice Writer into a Thunderbird e-mail.  I have tried using both the short-cut Ctrl-V to do the paste as well as simply highlighting the text in OpenOffice and pasting with the middle mouse button.  Either attempt causes Thunderbird to hang.  After attempting to paste, I can no longer type anything in the e-mail, and the main Thunderbird client is also unresponsive.  This hang persists until I close Thunderbird.  When I try to close it, I see the customary pop-up box option asking if  I want to wait it out or kill it outright.  I have tried waiting some more, but that does not solve the problem.  Invariably, I end up killing Thunderbird and starting again.

There are no other symptoms.  There is no output stating what the
problem is.

Unfortunately, this problem is not consistently reproducible.
Sometimes, I can successfully paste (via either method) into
Thunderbird, but often times I cannot.

This is a high priority problem as being able to paste text into
Thunderbird e-mails is very important to its ease of use.

Additional Info:
Openoffice Writer version: 3.1.1

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New

-- 
Thunderbird Crashes When Pasting Text from Openoffice Writer
https://bugs.launchpad.net/bugs/574491
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