[Bug 94166] Get Help Online appears to do nothing if firefox minimised

Ian Jackson iwj at ubuntu.com
Mon Mar 26 10:34:09 UTC 2007


Alexander Sack writes ("Re: [Bug 94166] Get Help Online appears to do nothing if firefox 	minimised"):
> For me this does not look like a bug. When you setup firefox to open
> new pages in new tabs (which is the default for us), this is the
> expected behaviour.

?!

Think of this from the user's point of view.  They have minimised
firefox as they are entitled and expected to do.  They then later
select `get help online' and nothing happens.  (NB that the user
probably has no idea that `get help online' is anything to do with
firefox.)

You may well be correct that firefox is behaving as intended but I
would argue the intent is wrong in at least this case.  I don't have a
complete understanding of all of the relevant machinery and I'm not
arguing for any particular way of fixing this problem.

It may be that we need a new interface between other applications and
firefox, where another application can request that firefox be a bit
more vigorous about presenting the requested url.

Ian.

-- 
Get Help Online appears to do nothing if firefox minimised
https://launchpad.net/bugs/94166




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