[Bug 94166] Re: Get Help Online appears to do nothing if firefox minimised

Alexander Sack asac at jwsdot.com
Mon Mar 26 13:31:01 UTC 2007


On Mon, Mar 26, 2007 at 10:34:09AM -0000, Ian Jackson wrote:
> Alexander Sack writes ("Re: [Bug 94166] Get Help Online appears to do nothing if firefox 	minimised"):
> > For me this does not look like a bug. When you setup firefox to open
> > new pages in new tabs (which is the default for us), this is the
> > expected behaviour.
> 
> ?!
> 
> Think of this from the user's point of view.  They have minimised
> firefox as they are entitled and expected to do.  They then later
> select `get help online' and nothing happens.  (NB that the user
> probably has no idea that `get help online' is anything to do with
> firefox.)
> 
No point to argue ... i see the potential confusion. 

> You may well be correct that firefox is behaving as intended but I
> would argue the intent is wrong in at least this case.  I don't have a
> complete understanding of all of the relevant machinery and I'm not
> arguing for any particular way of fixing this problem.
> 
> It may be that we need a new interface between other applications and
> firefox, where another application can request that firefox be a bit
> more vigorous about presenting the requested url.
> 

Yes, I think the right way is to invoke firefox differently. I guess
it should be doable, but not with standard /usr/bin/firefox %s
command, which should still obey the settings (e.g. open in new tabs).

Anyway, lets say we get firefox to open a new window ... how tell
gnome that this window should go "to-front" ... as this will probably
confuse users as well. Any idea?

OK, we need to look into this in feisty+1. I take the bug for now.

 - Alexander
-- 
 GPG messages preferred.    |  .''`.  ** Debian GNU/Linux **
 Alexander Sack             | : :' :      The  universal
 asac at debian.org            | `. `'      Operating System
 http://www.asoftsite.org/  |   `-    http://www.debian.org/

** Changed in: firefox (Ubuntu)
   Importance: Undecided => Medium
       Target: None => later

** Changed in: firefox (Ubuntu)
       Status: Needs Info => Confirmed

** Tags added: mt-confirm

** Tags added: mt-eval

** Tags removed: mt-confirm

-- 
Get Help Online appears to do nothing if firefox minimised
https://launchpad.net/bugs/94166




More information about the Ubuntu-mozillateam-bugs mailing list