[Bug 129683] Re: firefox crashed

[Hobbittr]

Alexander,

Thank you for your nice reply which I am sure took away from something 
far more valuable. I got snotty and should not have, I apologize.

Forums have usually been my lifeline in traversing the Linux world since 
RH to Fedora Core now to Ubuntu. I love Firefox and only used Opera to 
have a working browser. What I did was reverted back to Edgy from Feisty 
and now everything works as I expect it to from Ubuntu. So the possible 
causes of my problem may never be known. I had a lot of stability 
problems when I upgraded to Feisty and it just was not worth the fight 
to me. I love to play with Linux "toys" but I have other, more pressing 
work to take care of and need my computer for those things.

Again thank you and good luck.

John

Alexander Sack wrote:
> On Sat, Aug 25, 2007 at 12:59:50PM -0000, Hobbittr wrote:
>> I sent you everything you asked for, someone didn't read it or give me 
>> further instructions for how to send what you wanted.
>>
>> Close it if you wish, I was trying to help, more than the help I got 
>> from the bug report team...
>>
> 
> I am sorry, that the template used by hilario doesn't suite your
> particular case so here it comes:
> 
> Crashes can depend on multiple factor ... from what I read so far it
> might all be related to a hardware error on your side ... and even if
> it didn't ... the procedures to extract the information we need to
> properly track down crash bugs didn't yield the information needed to
> process your bug; especially since you made clear that you followed the
> instructions line by line, it is unlikely that we can track this issue
> down without trying a lot of things manually ... which could be rather
> time consuming for you and for us.
> 
> So to summarize, its not your fault at all that we couldn't get the
> right information from your bug report as it is now.
> 
> If you are really willing to got into this further, we would need to
> look into this through some other support channel ... you can come
> into #ubuntu-mozillateam on freenode for example.
> 
> Anyway, I read that you are now happily using opera which made me
> think that you don't really want to contribute that rather large
> amount of time to this bug.
> 
> If I am wrong, visit us in the above support channel.
> 
> Sorry that we couldn't help you so far and thanks for your
> contribution. I hope this explains a bit, why we rejected this bug
> ... have a nice weekend,
> 
>  - Alexander
> 

-- 
"Men become civilized, not in proportion to their willingness to 
believe, but in proportion to their readiness to doubt. " - Ambrose Bierce

-- 
firefox crashed
https://bugs.launchpad.net/bugs/129683
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