[Bug 131557] Report Needed

Hilario J. Montoliu (hjmf) hmontoliu at gmail.com
Mon Aug 20 06:21:56 UTC 2007


Thank you kakashi for submitting this report.

After looking to the retraces you have submitted we have noticed that
you didn't have the debug symbol packages installed. So could you please
try to obtain another backtrace by following the instructions on [1]
(installing the debug symbols for thunderbird), or upload the crash
report that probably was generated during the crash and that should be
located at /var/crash/ to [2] so we'll be able to retrace it. 

Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe as in much detail as possible the
steps that lead to it (it is very important for us to have a test case
for each crash). 

This will greatly aid us in tracking down your problem.

Thanks in advance.

H. Montoliu

[1] https://wiki.ubuntu.com/MozillaTeam/Bugs 
[2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/131557/+addcomment 


** Summary changed:

- opening an html email crashes thunderbird
+ [GUTSY] mozilla-thunderbird crashed

** Description changed:

  Binary package hint: mozilla-thunderbird
+ 
+ ... opening an html email crashes thunderbird
+ 
  
  Thunderbird simply closes. running from the terminal gives the error message 
  Segmentation fault (core dumped)
  
  then it closes.
  This is on Gutsy tribe 4. latest updates installed and compiz fusion using ati driver.
  i am new to this so please tell me what other info i should include.
  
  edit 1.
  This bug appears to be a duplicate of https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/85616 
  although mine only crashes on email with html and not all emails. 
  
  ProblemType: Bug
  Architecture: i386
  Date: Fri Aug 10 09:00:43 2007
  Dependencies:
   
  DistroRelease: Ubuntu 7.10
  Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
  PackageArchitecture: all
  SourcePackage: thunderbird
  Uname: Linux m-desktop 2.6.22-9-generic #1 SMP Fri Aug 3 00:50:37 GMT 2007 i686 GNU/Linux

** Tags added: mt-needreport

** Changed in: mozilla-thunderbird (Ubuntu)
   Importance: Undecided => Medium
     Assignee: (unassigned) => Mozilla Bugs
       Status: Confirmed => Incomplete

-- 
[GUTSY] mozilla-thunderbird crashed
https://bugs.launchpad.net/bugs/131557
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