[Bug 131557] Report Needed
Hilario J. Montoliu (hjmf)
hmontoliu at gmail.com
Mon Aug 20 06:21:56 UTC 2007
Thank you kakashi for submitting this report.
After looking to the retraces you have submitted we have noticed that
you didn't have the debug symbol packages installed. So could you please
try to obtain another backtrace by following the instructions on [1]
(installing the debug symbols for thunderbird), or upload the crash
report that probably was generated during the crash and that should be
located at /var/crash/ to [2] so we'll be able to retrace it.
Please indicate which extensions/plugins do you have enabled; and if
this crash is reproducible describe as in much detail as possible the
steps that lead to it (it is very important for us to have a test case
for each crash).
This will greatly aid us in tracking down your problem.
Thanks in advance.
H. Montoliu
[1] https://wiki.ubuntu.com/MozillaTeam/Bugs
[2] https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/131557/+addcomment
** Summary changed:
- opening an html email crashes thunderbird
+ [GUTSY] mozilla-thunderbird crashed
** Description changed:
Binary package hint: mozilla-thunderbird
+
+ ... opening an html email crashes thunderbird
+
Thunderbird simply closes. running from the terminal gives the error message
Segmentation fault (core dumped)
then it closes.
This is on Gutsy tribe 4. latest updates installed and compiz fusion using ati driver.
i am new to this so please tell me what other info i should include.
edit 1.
This bug appears to be a duplicate of https://bugs.launchpad.net/ubuntu/+source/mozilla-thunderbird/+bug/85616
although mine only crashes on email with html and not all emails.
ProblemType: Bug
Architecture: i386
Date: Fri Aug 10 09:00:43 2007
Dependencies:
DistroRelease: Ubuntu 7.10
Package: mozilla-thunderbird None [modified: /var/lib/dpkg/info/mozilla-thunderbird.list]
PackageArchitecture: all
SourcePackage: thunderbird
Uname: Linux m-desktop 2.6.22-9-generic #1 SMP Fri Aug 3 00:50:37 GMT 2007 i686 GNU/Linux
** Tags added: mt-needreport
** Changed in: mozilla-thunderbird (Ubuntu)
Importance: Undecided => Medium
Assignee: (unassigned) => Mozilla Bugs
Status: Confirmed => Incomplete
--
[GUTSY] mozilla-thunderbird crashed
https://bugs.launchpad.net/bugs/131557
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