otrs 2.4?

Caroline Ford caroline.ford.work at googlemail.com
Sat Jul 25 12:09:53 BST 2009


We get our otrs package from Debian. Debian have 2.3.4.

We don't generally backport new versions to old releases so it may end  
up in the next version (Karmic) if Debian package the new version and  
we sync it across.

Karmic currently has 2.3.4 and jaunty 2.3.2.

How long has the new version been out? Is it a significant improvement  
or does it fix a lot of bugs?

Caroline


Sent from a mobile device.

On 24 Jul 2009, at 22:46, Ben Ventura <ben at bias-inc.com> wrote:

>
> I'm really looking forward to using otrs version 2.4 which is now  
> available from otrs.  I installed it on ubuntu via apt-get and would  
> prefer to update that way instead of downloading and upgrading  
> manually from the downloads on otrs website.  Is there an ETA on  
> when the 2.4 version of that package will be available from ubuntu's  
> universe repos?
>
> Apologies in advance if this is the wrong place to ask this question..
>
> Thanks,
> Ben
>
>
>
> Ben Ventura
> Systems Administrator
>
> BIAS, Inc
> 121 H Street
> Petaluma, CA, 94952
> ben at bias-inc.com
> 707 782 1866 ext. 113
>
>
>
>
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